Clinical Case Manager- Women's recovery - Department 251

Bridgewell • Lynn, MA

1d

About The Position

The Women's Recovery Services Clinical Case Manager is responsible for providing individual case management and facilitating group counseling for program residents. The Clinical Case Manager will maintain a case load of up to nine clients. Residents of the program are primarily dually diagnosed with mental health and substance use disorder.

Requirements

• High school diploma or equivalent with 2 years of working experience in related field or
• Associates degree in related field with a minimum of 1 year experience
• A valid US driver's license and one year of driving experience is required.
• Strong written and verbal communication skills
• Ability to maintain accurate and organized records
• Ability to respond effectively in crisis situations
• Ability to work independently and collaboratively as part of a team.
• Ability to be certified and maintain such certification, in PBS, PABC Tier 1, First Aid/CPR and complete all other mandatory training requirements based on Bridgewell policies and the program's funding sources.
• May need to transport individuals based on program needs.
• Requires acceptable CORI results according to Bridgewell policy.

Nice To Haves

• Individual and group counseling experience preferred.

Responsibilities

• Complete Individualized Action Plans within first 2 weeks of admission and update them as clinically indicated.
• Be proficient in the use of the agency electronic health record (EHR)
• Meet weekly with assigned individuals to support ongoing treatment needs.
• Actively participate in clinical supervision weekly with clinical director
• Ensure all documentation in the Medical Record adheres to established service line procedures.
• Continue to expand professional knowledge and participate in required and recommended trainings.
• Maintain an understanding of DPH regulations and CARF standards, as applicable to the role.
• Establish and maintain communication with DCF, guardians, medical providers, therapists, and other relevant parties to support coordinated care.
• Make appropriate external referrals as clinically necessary.
• Attend weekly staff meetings and clinical meetings as scheduled.
• Provide weekend, holiday, and emergency coverage as assigned.
• Transport clients, using the program van to meetings, appointments, social/recreational events when requested.
• Ensure safe operations of the program by providing safety training per the Safety Calendar, addressing program physical maintenance needs, conducting audits as required, and alerting management to any concerns.
• Demonstrate the core philosophy of universal supports by embracing Bridgewell's core values: dignity, respect, caring, integrity, safety and wellness
• Ensure the confidentiality of Personal Health Information, records of people served, and other related information is in compliance with HIPAA, and other state or federal mandates.
• Perform other duties as assigned.

Benefits

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree