Clinical Data Reporter I

Natera

14d • $18

About The Position

Natera is currently seeking a Clinical Data Reporter to join the operations Reporting team. Primary duties include reviewing test reports for accuracy of patient demographics, clinic information, and regulatory compliance in case-files as needed. Duties performed include aspects of a data entry position as well as a customer service agent. Schedule is Hourly rate is $18 plus swing shift differential.
Schedules Available:
Sunday - Thursday - 3pm-12am CST

Requirements

• BS/BA degree (preferred)
• High School diploma required
• Previous computer experience is required.
• Previous data entry experience is preferred.
• Flexible in work time and shift as work schedule may be modified to meet operational requirements
• Knowledge in Microsoft office applications and basic typing with excellence in spelling and grammar
• Knowledge of numeric, oral, and written language applications
• Excellent attention to detail and organization skills
• Adaptability to change and self-starter
• Able to deal with challenging circumstances, results-oriented
• Demonstrated ability to work creatively amidst competing priorities to meet goals/objective on time
• Willingness to learn new tasks and possess a positive, service-oriented attitude
• Effective critical thinking skills and the ability to use good judgment.
• Ability to perform required duties with a high degree of accuracy and attention to detail.
• Positive attitude and ability to work well with others.

Nice To Haves

• Experience with LIMS
• Problem analysis and problem solving
• Data collection and maintenance

Responsibilities

• Reviews test reports for accuracy of patient information and test information and issue the reports to clinics via the Laboratory Information Management System (LIMS)
• Accurately documents and update patient accounts with all information received and all actions taken
• Communicates electronically with Customer Care Specialists, Inside Sales Specialists, Clinical Laboratory Scientists, Genetic Counselors and Engineering to obtain all required information
• Responds to emails in a timely, friendly, and professional manner to create positive connections with other departments
• Direct unresolvable issues to Clinical Data Reporting Team Lead or other designated resource
• Participates in the updating of departmental standard operating procedures and database to accurately reflect current practices
• Assists with mentoring and training new employees
• Other duties may be assigned to meet business needs
• Assist with resolving issues and escalations
• Check for data accuracy, completeness, and documentation of each case
• Send end of day report
• Performs other tasks as specified by the Manager/Supervisor/Leads
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.

Benefits

• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• We also offer a generous employee referral program!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees