Remote Clinical Dispatcher (12p-8p)

Dynamic Access LLC • Richardson, TX

1d • Remote

About The Position

Responsibilities for this position include answering customer calls, scheduling and coordinating all service calls as calls are received, maintaining ordering system, making sure that services are completed in a timely fashion and answering questions and giving information.

This job reports to the Manager of Dispatch

Requirements

• High school diploma or equivalent with some college or technical school course work and minimum of six months of job-related experience; technical experience, including responsibility for maintaining computer systems; or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
• General knowledge of computer software (Windows and Microsoft Office), computer hardware and computer servers.
• Proficiency in or knowledge of using a variety of computer software applications, especially Excel and Microsoft Word software.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Knowledge of office administration procedures.
• Ability to operate most standard office equipment.
• Good to excellent spelling, grammar and written communication skills.
• Excellent telephone and oral communication skills.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Answers customer calls.
• Enters new orders in ordering system and assigns orders to PICC RNs.
• Maintains and monitors ordering system to assure that orders are completed in a timely manner.
• Creates and maintains a physical log of calls received and dispatched.
• Communicates with clients regarding orders received/completed.
• Communicates and coordinates with PICC RNs and Regional Managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED