Clinical Enterprise Systems Engineer

Specialized Dental Partners•Franklin, TN

5d•$95,000 - $125,000•Remote

About The Position

Specialized Dental Partners is seeking highly skilled Systems Engineer (Clinical & Enterprise Systems Platform Owner) to own, operate, and evolve our clinical and our imaging ecosystem. This role is responsible for end-to-end ownership of clinical systems, web-based applications, and supporting Microsoft platforms as standardized, secure, and scalable service products. The Systems Engineer ensures that mission-critical clinical applications remain reliable, secure, and well-integrated with identity, infrastructure, and endpoint platforms. This is a hands-on engineering role with clear product accountability, not just a ticket-focused position. This position is primarily remote with travel required as needed. About Specialized Dental Partners: Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Requirements

6+ years experience in a technology role
3+ years of systems engineering experience in healthcare environments
2+ years of experience working directly with Electronic Medical Records (EMR) or Practice Management Software (PMS) systems (example: Dentrix, Endovision, The Dental Office (TDO), McKesson, Cerner)
3+ years in communication-centric business role
2+ years focused on automation creation

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, or related field
Strong direct ownership and responsibility for client experience
Intune, Defender, and integrations
API integrations and SSO (SAML/OIDC)
Vendor-hosted SaaS application management
Documentation, standard setting, and lifecycle ownership
Proven ability to communicate technical decisions to technical and non-technical stakeholders
System buildout experience in new developments around clinical enterprise
Web application control, management, and vendor coordination
Experience with web application control, management, and vendor coordination

Responsibilities

Own clinical systems as service products, including EMR/PMS and Imaging (2D & 3D)
Partner with clinical stakeholders to ensure systems meet operational and care-delivery needs
Oversee configuration, upgrades, integrations, and vendor coordination
Establish success metrics for clinical systems (availability, performance, usability, data integrity)
Serve as the single point of accountability for clinical system outcomes and customer experiences
Own web-based applications and SaaS platforms used across clinical and administrative workflows
Manage access control, role design, and SSO integrations
Coordinate vendor support, escalations, and roadmap discussions
Ensure consistent onboarding, offboarding, and permission models
Provide advanced support and integration across Microsoft platforms (M365, Entra ID, Windows)
Align clinical and web systems with identity, access, and device management standards
Support Exchange, SharePoint, Teams, and related services as they intersect with clinical workflows
Partner with Microsoft Administrators on tenant-wide standards and automation
Treat automation as a first-class platform feature
Build scripts and workflows for provisioning, access management, and reporting
Reduce system variance through standards and documented configurations
Own systems documentation, architecture diagrams, and operational runbooks
Ensure clinical and web systems meet security and compliance expectations (HIPAA-aligned)
Support audits, access reviews, and incident investigations
Embed security principles into system configuration and vendor integrations
Participate in incident response for clinical-impacting outages