Clinical Facilitator

Hospice BuffaloCheektowaga, NY
1d

About The Position

A Clinical Facilitator facilitates various key components and processes of the WSC Bereavement Services in tandem with the Manager. Responsible for client outreach and triage, coordination of service activity, and provision of support to programmatic efforts as well as counselor functions. Participates in support group facilitation and maintains small client caseload.

Requirements

  • Masters' Degree in Social Work/Counseling
  • NYS Licensure required (LMSW, LCSW, LMHC)
  • Must have a current driver's license, free of serious violations, and vehicle required to travel offsite.
  • At least 5 years of experience counseling in healthcare or mental health setting.
  • Experience and expertise in grief & loss with a strong knowledge base of community resources and healthcare organizations

Responsibilities

  • Responsible for incoming outreach.
  • Facilitate triage of Bereavement Services and Community Grief Support.
  • Provide technical assistance to facilitate virtual telehealth activity.
  • Manage client appointments, missed visits, and coordinate consents.
  • Provide enhanced telephonic support to clients for enriched outreach and engagement.
  • Responsible for monthly outreach calls.
  • Coordinate correspondence program.
  • Prepare and maintain courtesy files.
  • Manage and maintain grief resource database and materials.
  • Manage group registration, scheduling, and virtual tech practice.
  • Coordinate and/or assist with various internal/external event programming in conjunction with team members, administration, and volunteers.
  • Support WSC/Bereavement Manager and Grief Counselors daily functions/operations.
  • Provides administrative back up support for team overall.
  • Assist with supervising intern tasks and assignments.
  • Facilitate Support Group(s).
  • Maintain customized small counseling caseload.

Benefits

  • Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation
  • Health Insurance with vision component copayment plan, or high-deductible plan (FT status)
  • HSA with high-deductible health plan twice annual Employer contribution (FT status)
  • Dental Insurance (FT status)
  • Flexible Spending Account (FT status)
  • Paid Time Off PTO & NYS Sick Leave
  • Tuition Assistance Program
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