About The Position

Clinical Informatics Coordinator 3 performs as liaison between Information Technology Department and Clinical/Business areas. Facilitate and collaborate with subject matter experts and work teams that define how the system-wide Electronic Health Record (EHR) and other electronic systems will function to effectively support JHS clinical and business processes.

Requirements

  • Generally requires 5 to 7 years of related experience.
  • Bachelor's degree in Computer Science or related field, and/or coursework from an accredited college/university, professional nursing, medicine, physician assistant program, military or other training in information systems preferred.
  • Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively in both oral and written form.
  • Ability to handle difficult and stressful situations with professional composure.
  • Ability to understand and follow instructions.
  • Ability to exercise sound and independent judgment Knowledge and skill in use of job appropriate technology and software applications.
  • Valid license or certification is required as needed, based on the job or specialty.

Responsibilities

  • Guide subject matter experts (SME) in achieving successful outcomes through structured problem solving and implementation of recommendation.
  • Promote a strategy of standardization and optimization of quality, safety and cost efficiency by communication and identification of problem areas that require attention, and report to appropriate supervisor or administrative staff.
  • Serve as knowledge expert on use of Clinical and/or Business System workflows and design methodologies by participating in committees and workgroups as assigned.
  • Serve as a conduit between IT and Clinical and/or Business System Teams and work collaboratively in efforts to effectively use systems and maximize their adoption and optimization.
  • Shadow end-users to understand workflow and find areas of inefficiencies.
  • Attend regularly scheduled meetings; actively participate and arrive to all meetings on time.
  • Develop and provide presentations that support system implementation and increase of system adoption and optimization.
  • Perform knowledge transfer of pertinent information to staff using an approved communication method. (e.g., provide just in time training or provide formal training sessions as needed).
  • Routinely conduct rounds in areas of coverage and positively serve as Informatics representative.
  • Develop and maintain reporting of daily, weekly activities as directed.
  • Performs other related duties as assigned.
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
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