OVERVIEW: The Clinical Liaison serves to develop and maintain key relationships that generate admissions to Landmark facilities with every Hospital, Psyciatric Facility, and medical/clinical groups. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform Market Research across the defined territory to identify target accounts Cultivate new relationships with Hospitals, Psyciatric facilities, Urgent Care Centers, Physician Groups, and Large Clinical Groups of at least 10 practitioners Visit every hospital, every shift, at least every week, within the defined territory Obtain at least 30 touches per week from non-Hospital accounts, visiting them, dropping brouchures, and providing educational resources Deliver at least one pitch deck per month to obtain strategic relationship with Hospital or equivalent large group to be referral partner of choice (i.e. Time Team or equivalent) Maintain accuracy and up to date status of CRM activities Maintain Continuing Education program to provide CE credits monthly for targeted nurses, social workers, and other practitioners Ensure substantial attendance at CE workshops (10+ monthly) Ensure healthy sign up for Landmark list serve monthly email generated by marketing (at least 50) Utilize marketing generated pamphlets about relevant articles to target population weekly Generate at least 12 commercial admissions per month within six months of facility opening or start date Perform all other tasks assigned by supervisor COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Intellectual Exude confidence and get past gatekeepers Present a profitability analysis to P&L managment Thoroughly assess the market to identify potential referral partners and community events Find quick solutions to get patients from current location to the facility Interpersonal Possess excellent communication skills both verbal and non-verbal Communicate effectively with a wide variety of individuals Possess a high sense of urgency to get results quickly Leadership Build and maintain relationships Organization Maintain accurate and up to date CRM Efficiently and effectively use time to build new relationships and optimize existing relationships Self-Management Operate independently to understand a market and successfully drive admissions from identified referral partners Language, Math and Reasoning Define problems, collect data, establish facts, and draw valid conclusions EDUCATION, EXPERIENCE, and TRAINING: Bachelor’s Degree or higher in Marketing, Business Management or equivalent field preferred Must have a proven history of generating strong relationships with Hospitals and other clinical practitioners Minimum 3 years experience in an outside sales or outside marketing position Must be committed to drug-free lifestyle and responsible alcohol use Personal passion or interest in substance abuse issues strongly preferred CERTIFICATES, LICENSES, REGISTRATIONS: No requirements COMPUTER SKILLS: Competent with Microsoft Office Suite Competent with using a CRM PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and /or move up to 25 pounds While performing the duties of this job, the employee is regularly required to sit; talk; hear. While performing the duties of this job, the employee is frequently required to reach with hands and arms. The employee is occasionally required to walk and use hands to handle, or feel. VISION REQUIREMENTS There are no special vision requirements. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
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Job Type
Full-time
Career Level
Mid Level