Clinical Pharmacy Specialist/Quality Coord

Chase Brexton Health Care•Baltimore, MD

About The Position

This position integrates both clinical responsibilities as a Clinical Pharmacy Specialist and administrative duties as a Quality Coordinator. Under direction of the Clinical Pharmacy Director, the Clinical Pharmacy Specialist and Quality Coordinator will assist in the planning, organizing, and monitoring of the delivery of ambulatory care pharmacy services for the Chase Brexton Health Care Centers. They will provide oversight of the planning, implementation, and evaluation of the DSMES service across all sites, ensuring consistent quality and compliance to national standards. In this role, the Clinical Pharmacy Specialist and Quality Coordinator provides pharmaceutical care services through direct interaction with patients and providers, at the highest level of clinical practice, working in close collaboration with other clinical team members and serve as a consultant for intensive medication therapy management services. They may also serve as pharmacy representatives to health center committees as requested; assist in student preceptor programs; participate in research programs where appropriate; and provide appropriate leadership to other pharmacy staff. Additionally, they oversee daily Diabetes Self-Management Education and Support (DSMES) operations across all sites and ensure continuous compliance with the National Standards for DSMES. They will play a key role in future clinical initiatives by contributing to the development, implementation, and ongoing monitoring of new programs and quality‑improvement efforts.

Requirements

Doctor of Pharmacy (PharmD).
Completion of an ASHP-accredited postgraduate year one (PGY1) residency.
A minimum of two (2) years of recent ambulatory care pharmacy experience as a clinical pharmacist and/or experience in internal medicine in either the inpatient or outpatient setting.
Experience in program management.
Experience in clinical practice and care of people with chronic diseases.
Current professional license to practice pharmacy in the state of Maryland.
Must become certified in Basic Life Support (BLS).
National Provider Identifier must be obtained upon hire.
Ability to function independently and/or collaboratively within a team setting.
Highly effective problem solving, planning, and organization skills.
Excellent verbal and written communication skills.
Able to make verbal presentations to large groups.
Excellent computer skills and knowledge of Microsoft Word, Excel, PowerPoint
Good drug information retrieval skills.

Nice To Haves

Completion of PGY2 residency training in Ambulatory Care or other related specialty
Board certification (BCPS or BCACP).
Certified Diabetes Care and Education Specialist (CDCES).

Responsibilities

Write and deliver performance evaluations for clinical pharmacy technicians
Provide appropriate coaching and counseling
Use broad scope of skills and pharmacotherapy knowledge for providing direct patient care, as well as providing complex, in-depth clinical services.
Provide services such as, but not limited to, monitoring patients in specialty services, collecting patient-specific data, interpreting drug related laboratory data, performing relevant physical assessments, interviewing patients, and identifying patient goals of therapy.
Review and assess patient-specific drug therapy by evaluating therapy appropriateness and identifying potential interaction or adverse effects.
In collaboration with the Clinical Pharmacy Director, review and analyze relevant data to improve drug usage, patient adherence, and pharmacoeconomic impact to improve clinical programs.
Work with Clinical Pharmacy Director to coordinate, improve, expand, and deliver ambulatory care services within Chase Brexton Health Care centers.
Coordinate continuing education activities for medical providers, nursing, and pharmacy staff and orients new staff on pharmacy practice and procedures.
Collaborate with pharmacy leadership for submission of pharmacy newsletter, participate in journal clubs and provide in services to all professional staff.
Work closely with CBHC pharmacies and mail order teams to coordinate all aspects of pharmacy management including prescription processing, delivery, storage, security, returns, copayment collection, documentation, etc.
Serve as preceptor to pharmacy students, residents, and volunteers.
Participate in patient care activities and work as part of an interdisciplinary team in a patient-centric care environment with emphasis on patient safety and drug therapy management.
Design and recommend a comprehensive drug therapy and patient education plan for patient-specific problems and appropriately justify recommendations based on patient specific pharmacological and evidence-based information.
Perform periodic and ongoing review of pharmacy related processes and make appropriate recommendations to the Clinical Pharmacy Director.
Report and document drug errors, adverse drug reactions, allergies, and patient adherence issues.
Participate in on-site clinical/department meetings, and committees as appropriate.
Oversee the planning, implementation, and evaluation of the DSMES service.
Coordinate the identification of DSMES stakeholders and liaise between the DSMES team members, the stakeholders, other departments and administration.
Monitor and facilitate maintenance of DSMES team members qualification (CE credits, training, competency, licensures, and registrations).
Ensure DSMES outcomes are tracked.
Ensure the DSMES service has a quality improvement projects underway at all times.
Complete the Recognition annual status report in the Education Recognition Program (ERP) portal in a timely manner.
Maintain American Diabetes Association (ADA) Recognition and participate in the evaluation of the DSMES service’s effectiveness.
Support the development, implementation, and monitoring of additional clinical programs and initiatives as they evolve.
Oversee and manage tasks delegated by the Director of Clinical Pharmacy during their absence.
Collaborate with the Quality Department to achieve and maintain targeted quality metrics.
Maintain compliance with all relevant CBHC Policies and Procedures, CBHC drug formulary, and regulatory agency guidelines such as Board of Pharmacy, DEA, JCAHO, etc.
Other duties as assigned.