Clinical Provider Liaison (Fully Remote)

ACCESS TELECARE•Dallas, TX

7h•Remote

About The Position

We are looking for a detail-oriented and dynamic Clinical Provider Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line’s performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.

Requirements

Bachelor’s or Associates degree
2+ years of experience in healthcare
Strong computer skills, including proficiency with Microsoft Office
Excellent communication and interpersonal skills
Highly detail-oriented with strong organizational and time-management abilities
Ability to work independently while collaborating effectively as part of a team
Ability to thrive in a fast-paced, high-growth, 100% remote environment
Ability to remain in a stationary position approximately 50% of the time

Responsibilities

Manage the end-to-end provider onboarding process, including: Conducting welcome calls Setting providers up in internal systems Coordinating with credentialing, licensing, and training teams Serving as the primary point of contact throughout onboarding
Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service
Manage the complete provider off boarding process in coordination with internal teams
Support active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)
Perform other duties as assigned