Clinical Quality Assurance Specialist - Remote (Part-time)

Brave Health • New York, NY

12d • Remote

About The Position

At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

Requirements

• Brave's Quality Assurance Specialists must reside in New York and have an active LMHC-D, LCSW, or LMFT-D to get started.
• Master's degree in a relevant field (e.g., Social Work, Counseling, Psychology).
• Licensed in a clinical discipline (e.g., LCSW, LMHC-D, LMFT-D).
• Ability to work independently and collaboratively in a team-oriented environment.
• Licensed, or willing to become licensed, in additional states that Brave Health serves.
• Enjoys technology and adopts learning new systems well.
• Experience with electronic health record (EHR) systems.
• Previous experience in behavioral health or therapy documentation.

Responsibilities

• Thoroughly review treatment plans, progress notes, and other documentation submitted by associate therapists (licensed interns).
• Verify that documentation is accurate, complete, and complies with relevant regulatory standards and organizational guidelines.
• Monitor and ensure compliance with all applicable laws, regulations, and accreditation standards in the healthcare industry.
• Stay up-to-date with industry changes and inform the team in the most effective ways about any updates affecting documentation requirements.
• Conduct regular audits to assess the quality of documentation and identify areas for improvement.
• Provide constructive feedback to associate therapists and collaborate with them to enhance the quality of their documentation.
• Work closely with the leadership team, including clinical supervisors and management, to address any issues related to documentation quality and compliance.
• Communicating effectively with providers for documentation coaching and revision purposes prior to co-signature.
• Relaying ongoing and urgent matters to CCQAM and other appropriate parties.
• Foster a collaborative environment that encourages open communication and continuous improvement.
• Maintain accurate records of all documentation reviews, feedback provided, and corrective actions taken.
• Generate reports on the overall quality of documentation and compliance levels.

Benefits

• Our team works 100% remotely from their own homes!
• Part-time W2 hourly position
• Monday - Friday schedule; No on-call or weekends!
• All equipment provided
• Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level