Clinical Research Assistant

knownwellNeedham, MA
1d$45,000 - $60,000Hybrid

About The Position

The Clinical Research Assistant (CRA) plays a vital hands-on role in the execution of clinical trials, serving as a key point of contact for study participants throughout their research journey. Working under the direction of the Clinical Research Coordinator and/or Clinical Research Manager, the CRA is primarily responsible for patient-facing activities, including study visits, specimen collection and processing, data entry, and clinical assessments. This role ensures that participants receive high-quality, consistent experience while supporting the accurate and compliant execution of study protocols.

Requirements

  • High school diploma or GED required; associate or bachelor’s degree in a health-related field preferred.
  • Medical Assistant (MA) certification, or equivalent clinical training/experience.
  • GCP certification required (or willingness to obtain within 90 days of hire).
  • 1+ years of experience as a Medical Assistant or in a clinical setting required.
  • Experience in performing phlebotomy, EKGs, and vital signs in a clinical environment required.
  • Strong phlebotomy skills required.
  • Proficiency in EKG administration and basic clinical assessments.
  • Excellent interpersonal and communication skills; ability to build rapport with diverse patient populations.
  • Strong attention to detail and commitment to accurate documentation.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Comfortable working both independently and as part of a multidisciplinary team.
  • Basic proficiency with electronic health records (EHR) and/or data entry systems.
  • Ability to stand, walk, and move throughout the clinical site for extended periods.
  • Ability to lift and carry study materials (up to 30 lbs).
  • Comfortable with routine exposure to biological samples and clinical environments.
  • Occasional local travel may be required for site visits, training, or meetings.

Nice To Haves

  • Prior clinical research experience is preferred but not required, training will be provided.

Responsibilities

  • Serve as a primary point of contact for study participants during on-site visits, providing a welcoming and professional experience.
  • Guide participants through study visit procedures, answering questions and ensuring they feel informed and comfortable throughout the process.
  • Assist in the informed consent process, ensuring participants understand study expectations, risks, and benefits prior to enrollment.
  • Monitor and document participant well-being during visits, escalating any safety concerns to the supervising Coordinator or Investigator promptly.
  • Schedule and confirm participant appointments, sending reminders and managing visit logistics to support timely enrollment and retention.
  • Perform and document vital signs, including blood pressure, heart rate, temperature, respiratory rate, and weight.
  • Conduct electrocardiograms (EKGs) per protocol, ensuring proper lead placement and tracing quality.
  • Perform phlebotomy (blood draws) in accordance with study protocols and applicable safety standards.
  • Administer and document other protocol-specified assessments as trained and permitted by scope of practice.
  • Collect, process, label, and store biological samples (blood, urine, etc.) per study protocol and applicable regulatory requirements.
  • Ensure proper cold-chain handling and timely shipment of samples to central labs or sponsors.
  • Maintain specimen logs and chain-of-custody documentation accurately.
  • Ensure proper disposal of biohazardous materials in compliance with institutional and regulatory standards.
  • Accurately enter study data into the clinical trial management system (CTMS) and/or electronic data capture (EDC) systems in a timely manner.
  • Complete and maintain source documentation for all participant visits, assessments, and clinical activities.
  • Perform basic quality control checks on data entry to ensure accuracy and completeness.
  • Flag discrepancies or missing data to the supervising Coordinator for resolution.
  • Assist in preparing exam rooms and ensuring all equipment and supplies are ready prior to study visits.
  • Support the Coordinator with site initiation, monitoring visits, and closeout activities as directed.
  • Maintain adequate inventory of study supplies and assist with the receipt and storage of study materials.
  • Support study staff training on visit procedures as needed.

Benefits

  • Medical, dental, and vision insurance
  • 401K retirement plan with company match
  • Up to 20 days of PTO per year + company holidays
  • Up to 14 weeks of parental leave (12 for non-birthing parents)
  • Annual work from home stipend for remote employees
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