Clinical Sales Liaison - Registered Dietitian

CVS Health • San Diego, CA

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a California based role covering hospitals in the Central San Diego area. Position Summary As a Clinical Sales Liaison-Registered Dietitian with Coram CVS/specialty infusion services, you will develop and maintain relationships with physicians, social workers, discharge planners and other referral sources, gathering all pertinent discharge information and working collaboratively with patients and clinical staff providing coordination of care to ensure a smooth transition from a medical facility back into the home. Must have excellent written and verbal customer service skills and advanced computer skills in order to interact with key stakeholders and patients. In this role, you will support medical facilities in Central San Diego, California. Our Dietitian Clinical Sales Liaisons… Support and assist physicians, social workers, discharge planners and other referral sources with the identification of appropriate home nutrition therapy candidates. Perform hands-on tube feeding and TPN therapy teaching for patients. Facilitate patient discharge planning and coordination of care between Coram and referral sources including local hospitals, home health agencies, physician offices and hospice. Evaluate clinical and service needs for existing and new accounts including case management expertise in transitioning patient referrals Grow business by recognizing opportunities to expand relationships with existing referral sources and partner with the medical community to understand their needs and deliver results for a safe and smooth transition home. Key responsibilities: Conduct initial education to the patient/caregiver training on our nutrition therapy services and technology. Assesses method of administration based on physician orders. Introduces formulary changes, diagnosis and route of feeding and advances in nutrition support. Identify opportunities for improvement in patient care and participate in the institution's quality assurance/performance improvement initiatives as requested. Look for opportunities to expand business relationships within existing accounts. Maintain and grow core therapy admissions through customer relationships and provide responsive customer service within assigned hospitals. Work closely with the Regional Sales Manager to present and negotiate therapy programs.

Requirements

• Registered Dietitian in the state of CA.
• Registration with Academy of Nutrition and Dietetics required.
• Minimum one year clinical nutrition support experience.
• Must have and maintain current CPR certification.
• Must possess a valid and current driver’s license and auto insurance.

Nice To Haves

• Experience with the pediatric population
• Two years of selling healthcare services
• Home healthcare nutrition experience strongly desired
• A.S.P.E.N membership
• CNSC certification

Responsibilities

• Support and assist physicians, social workers, discharge planners and other referral sources with the identification of appropriate home nutrition therapy candidates.
• Perform hands-on tube feeding and TPN therapy teaching for patients.
• Facilitate patient discharge planning and coordination of care between Coram and referral sources including local hospitals, home health agencies, physician offices and hospice.
• Evaluate clinical and service needs for existing and new accounts including case management expertise in transitioning patient referrals
• Grow business by recognizing opportunities to expand relationships with existing referral sources and partner with the medical community to understand their needs and deliver results for a safe and smooth transition home.
• Conduct initial education to the patient/caregiver training on our nutrition therapy services and technology.
• Assesses method of administration based on physician orders. Introduces formulary changes, diagnosis and route of feeding and advances in nutrition support.
• Identify opportunities for improvement in patient care and participate in the institution's quality assurance/performance improvement initiatives as requested.
• Look for opportunities to expand business relationships within existing accounts.
• Maintain and grow core therapy admissions through customer relationships and provide responsive customer service within assigned hospitals.
• Work closely with the Regional Sales Manager to present and negotiate therapy programs.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level