Clinical Services Assistant

La Clinica Del ValleMedford, OR
6d

About The Position

The Clinical Services Assistant maintains the health center’s supplies and inventory, manages the immunizations program and facilitates the patient assistance program.

Requirements

  • Minimum: High School Diploma or General Education Degree (GED)
  • Medical Terminology (required upon completion of training period)
  • Excellent interpersonal communication and problem-solving skills
  • Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions
  • Skilled at using computers as applicable to area of work (Microsoft office: Excel, Word)

Responsibilities

  • Maintains inventory of health center’s medical and office supplies
  • Works with vendors and supply representatives to maintain up to date inventory
  • Manages deliveries of clinic supplies and medical equipment
  • Answers patient calls on care team line
  • Conducts monthly pharmacy and supply inventory inspections
  • Manages returns of expired/discontinued medications and medical supplies
  • Maintains vaccine inventory in accordance with the VFC Program
  • Monitors and maintains vaccine and pharmacy temperature logs
  • Manages ALERT transfers and incoming shipments
  • Submits vaccine management reports
  • Updates and maintains stock of Vaccine Information Statements
  • Responds to afterhours temperature alarms
  • Obtains and maintains required trainings for VFC program recertification
  • Participates in VFC program site visits
  • Coordinates calibration, maintenance and repairs of medical equipment and instruments
  • Assists patients in obtaining free or reduced cost services and medications
  • Responsible for following work flows that result in capturing activities to meet patient engagement standards as outlined in the APCM program.

Benefits

  • Medical, Dental, and Vision Insurance
  • Voluntary Accident, Short Term Disability, and Critical Illness Insurance
  • 403(b) Retirement Savings Plan with Available Company Match
  • Organization Paid Standard Life Insurance
  • Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
  • Wellness Programs Such as Cooking, Zumba, Yoga, and Gardening
  • Personal and Professional Development Seminars
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