Clinical Specialist

ZOLL Medical Corporation•Minneapolis, MN

2d•$100,000 - $120,000•Remote

About The Position

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated. As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions.

Requirements

Bachelor's Degree required (technical or clinical field preferred) or equivalent relevant experience
Minimum of 2 years in a clinical support role within medical device
Demonstrated clinical judgment and sound decision-making in procedural settings.
Strong communication skills, with the confidence to convey complex clinical and technical information clearly to physicians, staff, and patients.
Ability to work independently in the field with a high level of ownership and follow-through.
Capacity to remain calm, adaptable, and effective in fast-paced, high-pressure clinical environments.
Collaborative mindset with a demonstrated ability to build trust and effective partnerships across teams and accounts.
Patient-centered approach with the ability to respectfully advocate for optimal outcomes when needed.
Ability to travel (including overnight stays) 80%

Nice To Haves

Cardiac rhythm management experience strongly preferred
Experience supporting implantable device procedures in related specialties (e.g., structural heart, neuromodulation, electrophysiology mapping) in the operating room (OR), cardiac catheterization lab (cath lab), or electrophysiology lab (EP lab) environments will be considered
IBHRE certification a plus

Responsibilities

Provide technical support during implant of the remedē System.
Provide training to hospital staff during the opening of new implanting centers.
Provide technical support for therapy activation and titration.
Work closely with the Territory Managers to support the sales process.
Demonstrates understanding of overnight sleep studies to inform effective patient programming during clinic visits.
Train new customers on the remedē System programmer and device programming.
Work in a dynamic environment with an ever-changing schedule.
Maintain current vendor credentials to have access to customer facilities.
Provide remote technical support during scheduled on-call duties.
Support the certification process for new team members as needed.
Provide support for team and area clinical scheduling as needed.
Comply with all policies and standards.
Any other job responsibilities as assigned by management and subject to modification.