Clinical Support Representative- East

FloodGate MedicalTampa, FL
17h$90 - $100

About The Position

As a Clinical Support Representative, you will serve as the primary clinical expert within your assigned territory, supporting urologists and surgical teams during procedures and driving product adoption. This is a hands-on, field-based role where you will be in the OR and ASC, working side-by-side with physicians and staff to ensure seamless product performance and exceptional patient outcomes.

Requirements

  • Clinical experience in the OR (urology, surgical tech, nurse, clinical specialist) or medical device case coverage experience. May be open to B2B sales experience, looking to break into the medical device field.
  • Strong technical aptitude and comfort in surgical settings
  • Flexibility to support early morning cases and variable schedules

Nice To Haves

  • Prior experience supporting minimally invasive or endoscopic procedures preferred
  • Bachelor’s degree preferred (Health Sciences or related field)
  • High energy, strong communication skills, and a patient-first mindset

Responsibilities

  • Provide in-room procedural support for PUSEN single-use ureteroscopes and visualization systems
  • Troubleshoot technical issues in real time and ensure optimal device performance
  • Conduct product demonstrations and in-service trainings for physicians and staff
  • Support new account launches and increase utilization within existing accounts
  • Educate clinical teams on workflow efficiencies and the value of single-use technology
  • Build strong relationships with urologists, OR managers, nurses, and materials management
  • Partner with Territory Managers to execute strategic growth initiatives
  • Maintain compliance within a regulated healthcare environment

Benefits

  • Base Salary: $90-100k + 15% annual performance bonus
  • Total Compensation: $103,500-$115k+
  • A monthly car allowance of $600 is provided.
  • A company gas card is available for fuel charges related to work purposes.
  • Employees receive a full benefits package, with PUSEN USA currently covering most of the monthly premium costs.
  • Included benefits are: medical, dental, vision, prescription, life and disability insurance
  • Insurance coverage for dependents is also offered on a contributory basis, including medical, dental, vision, and prescription options.
  • Employees receive a phone allowance of $50 each month.
  • Participation in their comprehensive 401(k) Retirement Plan begins on your first day of employment
  • "Open vacation policy."
  • Full-time employees may take unlimited vacation days each calendar year, subject to manager approval, allowing time to recharge and return energized.
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