Clinical Team Lead - Work at Home

CVS Health

23h • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary- Work at home role can live anywhere USA. Schedule Mon-Fri 8-5 Your time Zone Master's Degree, Independently Licensed in BH in your state of Residence The Team Lead is accountable to leadership to support the day to day operations of this Behavioral Health Team. This position has no supervisory oversight of staff, but requires a solid understanding of the workflows, policies and procedures to ensure that both teams are producing at a successful level. The Team Lead supports the onboarding of new staff as well as quality monitoring and assignment triage. The Team Lead is a single point and first line of contact for staff for clinical issues. They may lead projects as assigned. The Team Lead provides ongoing communication and updates to leadership and contributes and participates in team meetings. The role requires promoting cooperation and team-building between all department members.

Requirements

• 2-3 years clinical and managed care experience
• Requires proficiency with computer skills which includes navigating multiple systems and keyboarding
• Active unrestricted Behavioral Health State Licensure in applicable functional area
• Master's degree in behavioral health field

Nice To Haves

• Proven track record of subject matter expertise
• Ability to mentor and support staff to meet business needs
• Exceptional communication skills
• Time efficient and highly organized

Responsibilities

• Support the day to day operations of this Behavioral Health Team
• Support the onboarding of new staff
• Quality monitoring
• Assignment triage
• Single point and first line of contact for staff for clinical issues
• Lead projects as assigned
• Provide ongoing communication and updates to leadership
• Contribute and participate in team meetings
• Promote cooperation and team-building between all department members

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level