CLM Administrator

Cushman & Wakefield • Chicago, IL

8d • $72,165 - $84,900

About The Position

We are seeking a CLM Administrator to own day‑to-day administration, configuration, and user enablement of our enterprise Contract Lifecycle Management (CLM) platform, Leah. This role sits in Legal Operations and partners closely with Legal, Procurement, Finance, IT, and business stakeholders.

Requirements

• 2+ years administering an enterprise CLM (e.g., Leah, Ironclad, Agiloft, Docusign)
• Excellent stakeholder management and communication skills.
• Basic understanding of legal and contracting terms.
• Strong communication and documentation skills.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Team player who is results-oriented and self-motivated.
• AI skills.

Responsibilities

• Administer and manage CLM software components, including access and user permissions.
• Perform upgrades, maintenance, and troubleshoot issues.
• Coordinate UAT, releases, and hyper-care.
• Partner with IT on integrations and security.
• Build and deliver training materials that support on-going adoptions of CLM platform.
• Ensures training content remains accurate and up to date with system enhancements, and tailored to different personas and business super users.
• Support on going data integrity, governance, and compliance.
• Support of the super user network, CLM intake form, and SharePoint site.
• Ensure contracts are moving along adequately in the process.
• Working hands-on with end users of CLM.

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees