Closer

INTERLINC MORTGAGE SERVICES LLC•Houston, TX

About The Position

The Closer is involved in and is responsible for timely and seamless closing and funding of all loan transactions that have received final approval from underwriting. The closer's primary job duties are to draw closing documents, closing disclosure, and validate that all conditions are present for closing/funding while maintaining a high degree of customer service. Reasonable accommodations may be made to enable individuals with disabilities to carry out essential functions. The primary job duties and responsibilities of this position include but are not limited to: Updates comments and ensure all the fees and cost are accurately calculated. Prepare closing instructions and coordinate with Title Company to monitor the closing. Manage the document management system to show only relevant documents are delivered and correct names, if applicable. Review/Audit CD (Closing Disclosure) with accurate fees and coordinate with the Branch to ensure the figures on CD are accurate and correct. Ensure all at close and funding conditions are met as per lender requirements. Interfaces with Post Closing. Acknowledge to the closing agent, processor and loan officer that we have received a CD, providing a copy to all parties. Always project a warm friendly and professional attitude when dealing with all customers. Speak with compassion and be a relationship builder. With each call ask, "How can I help this to resolve quickly and completely". Have a thorough knowledge of the department workings to be able to respond to incoming calls concerning status of files and requests for assistance. Once the documents have been sent, following up with a phone call to the closing agent to confirm receipt of the instructions and request a turn time commitment on how soon we will receive their feedback on the CD. For CDs or revisions not received in a timely manner, following up with a phone call to the closing agent to follow up on status of when we will receive their feedback on the CD. Other duties as assigned by the manager.

Requirements

Requires a high school diploma and 5 or more years of experience as a closer, document drawer, CD reviewer, or equivalent.
Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures.
Thorough working knowledge of Escrow State and Non-Escrow State closing processes.
Additional qualifications for eligibility include previous knowledge of escrow and title practices.
Must also have experience with TRID and conventional, bond, 203k, FHA, VA and USDA products.

Nice To Haves

Preferable to have a bachelor’s degree.

Responsibilities

Updates comments and ensure all the fees and cost are accurately calculated.
Prepare closing instructions and coordinate with Title Company to monitor the closing.
Manage the document management system to show only relevant documents are delivered and correct names, if applicable.
Review/Audit CD (Closing Disclosure) with accurate fees and coordinate with the Branch to ensure the figures on CD are accurate and correct.
Ensure all at close and funding conditions are met as per lender requirements.
Interfaces with Post Closing.
Acknowledge to the closing agent, processor and loan officer that we have received a CD, providing a copy to all parties.
Always project a warm friendly and professional attitude when dealing with all customers.
Speak with compassion and be a relationship builder.
With each call ask, "How can I help this to resolve quickly and completely".
Have a thorough knowledge of the department workings to be able to respond to incoming calls concerning status of files and requests for assistance.
Once the documents have been sent, following up with a phone call to the closing agent to confirm receipt of the instructions and request a turn time commitment on how soon we will receive their feedback on the CD.
For CDs or revisions not received in a timely manner, following up with a phone call to the closing agent to follow up on status of when we will receive their feedback on the CD.
Other duties as assigned by the manager.