Closing Support Specialist

Embrace Home Loans • Middletown, RI

9d • Hybrid

About The Position

Manage Broker Loan Document Retention, Assist Title Attorney Support and Re-Disclosure Desks, Assist Post-Closing

Requirements

• 1-2 years’ experience in mortgage lending required
• Strong time management and organizational skills.
• Excellent problem solving and analytical skills.
• Exceptional interpersonal skills.
• Superiority general computer and analytical skills.
• Proficient Microsoft Office Suite (including Teams) experience required
• experience with Empower (Loan Origination System) or similar Loan Origination System desired.
• Proficient in using the following portals: Wells Fargo, SAM.gov [//SAM.gov], HUD.gov [//HUD.gov] (Limited Denial of Participation) and Underwriter (CPL Verifications)

Nice To Haves

• experience with Empower (Loan Origination System) or similar Loan Origination System

Responsibilities

• Design and Maintain Broker Document Retention Process
• Establish and Maintain relationships with Wholesale Lenders
• Manage Title Attorney Support Tickets through Capacity
• Update Empower Setups
• Send re-disclosure reminders to Sales Teams as assigned by Title Attorney/Re-Disclosure Support Specialist
• Utilize Dyna within Empower to establish a record of changes of circumstance
• Establish and maintain relationship with Title/Settlement Agencies
• Establish and maintain relationships with internal departments
• Assist Post-Closing Team with Trailing Docs and Process Post-Close packages as volume demands
• Cover Post-Close roles during absences as needed
• Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings, Team Calls & Training Events. Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees