The Clothing Lead is responsible for enhancing the Murdoch's customer experience by overseeing various tasks in the Clothing department. They work closely with the Assistant Store Manager to maintain high merchandising standards, create task lists, offer training and development opportunities, and establish departmental objectives. Their primary focus includes exceptional customer service, overseeing the completion of department tasks, effective communication, and nurturing the development of the Clothing team members. As a Murdoch's Team Member, you will... Commit to the success of the team by embracing Murdochs’ mission, values, and principles. Provide exceptional customer service with a focus on the customer’s needs and solutions that meet them, in a manner that makes them feel valued and welcome in our stores. Support the manager(s) to facilitate the highest standards in merchandising, and store appearance. Create daily worklists for the Clothing department team members. Merchandise, stock, re-stock, and recover products within the department according to Murdoch’s merchandising standards. Complete inventory pricing and maintenance duties. Display consistent and sound judgment when dealing with exchanges or returns in accordance with company policies and procedures. Manage product sets within the department. Develop product knowledge across the breadth of products in the department and provide training and development to clothing team members. Practice service-oriented leadership within the department and cross-functionally throughout the store. Set and maintain signage in the department and on endcaps for sales, promotions, events, and vendor assets. Communicate effectively and create positive working relationships with team members. Create and maintain a safe environment for customers and team members. Exhibit proper radio and phone etiquette. In certain stores, Leads may also operate as 'key carriers', working alongside a member of the store management team to open and/or close the store. When doing this, an Assistant Manager or Store Manager will also be present in the store. Work with the Assistant Store Manager to develop and achieve goals. Other duties as needed, throughout the store.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed