Cloud Computing Engineer I

University of Central Florida • Orlando, FL

3d • $56,030 - $60,000

About The Position

UCF IT: UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university’s mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit https://it.ucf.edu. The Opportunity: UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF’s cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures. The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.

Requirements

• Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Nice To Haves

• Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.
• Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.
• Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.
• Familiarity with ITIL processes, especially request, incident, and change management.
• Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.
• Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.
• Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.
• Understanding of cloud security principles, access management, and compliance requirements within Azure environments.

Responsibilities

• Respond to service requests and incidents related to Azure cloud infrastructure.
• Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations.
• Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.
• Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources.
• Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.
• Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools.
• Build and maintain dashboards to visualize key performance indicators.
• Alert appropriate teams when thresholds are exceeded or anomalies are detected.
• Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools.
• Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.
• Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated.
• Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.
• Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines.
• Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.
• Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments.
• Follow established security policies and best practices for Azure environments.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level