Cloud Engineer

Impact Networking • Bolingbrook, IL

1d • $100,000 - $115,000 • Onsite

About The Position

Impact is hiring a Cloud Engineer to join our nationally ranked Best and Brightest workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Overview The Cloud Engineer role is responsible for implementing, supporting, and troubleshooting Microsoft Azure based solutions for customer environments. This role combines hands-on project delivery with escalation-level operational support, serving as a key technical resource for Azure environments.

Requirements

• Bachelor's degree in computer science, Information Technology, or related field. An equivalent combination of education, industry certifications, and years of relevant professional experience will be considered in lieu of a formal degree.
• Cloud certifications such as AZ-104 preferred
• 3+ years of experience in: IT Administration, Systems Engineering, or Cloud Operations roles.
• Hand-on experience administering Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.
• Working knowledge of networking fundamentals (firewalls, switching, routing).
• Understanding of backup and disaster recovery concepts, including the development of backup strategies, retention policies, recovery testing, and experience with Datto or similar Backup platforms.
• Solid understanding of Azure fundamentals and resource deployment.
• Hands-on experience with core Azure services: compute, storage, networking, and identity.
• Proficient in managing subscriptions, resource groups, and RBAC.
• Strong Azure networking skills, including virtual networks, subnets, NSGs, routing, VPN/ExpressRoute, and related troubleshooting.
• Experience with Azure Virtual Desktop (AVD) or other Remote Desktop Services.
• Ability to deploy, optimize, and support cloud environments, including session host and scale management, troubleshooting, and performance analysis.
• Practical knowledge of Azure automation and tooling using PowerShell and Azure CLI.
• Familiarity with Infrastructure as Code (IaC) and declarative infrastructure concepts.
• Proficiency with documentation tools, diagramming tools, and ticketing/service management systems.

Responsibilities

• Deploy, manage, and support Azure resources for client projects.
• Act as an escalation point for complex Azure infrastructure issues, including virtual machines, storage, networking, and Azure Virtual Desktop (AVD).
• Configure and troubleshoot Azure networking components.
• Ensure Azure environments follow best practices for security, performance, and reliability.
• Participate in peer review of Infrastructure as Code (IaC) modules to ensure security, compliance, and operational consistency.
• Execute assigned Azure project tasks from planning through implementation.
• Collaborate with internal teams to ensure successful project delivery and escalation resolution.
• Communicate clearly with clients and stakeholders regarding project status, technical issues, and solutions.
• Document all project implementation steps, configurations, and escalation resolutions.
• Participate in project planning, post‑implementation reviews, and process improvement initiatives.
• Provide structured guidance and support to Technical Operations Center (TOC) engineers during escalations to improve troubleshooting skills and cloud knowledge.
• Achieve or maintain relevant Microsoft Azure or other solution certifications as assigned.
• Build proficiency in Azure resource deployments using traditional, tool-based, and IaC methods.
• Develop stronger automation skills using PowerShell and Azure CLI.

Benefits

• Up to 20 days of PTO
• Up to 7 Paid Sick Days
• 12+ paid holidays
• Paid Parental Leave
• Comprehensive Health, Disability Life, Dental and Vision Plans
• 401(K) & retirement plans with complimentary financial advisory services
• Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks
• Continued education reimbursement
• On-going training & development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level