Cloud Information Technology Apprentice/Infrastructure Specialist Associate

Ohio Department of Administrative ServicesColumbus, OH
23h

About The Position

The Cloud Apprentice is a critical entry-level professional within the State of Ohio's Cloud Center of Excellence (CCOE), supporting the state's comprehensive cloud transformation and digital modernization strategy. This role provides hands-on learning and professional development in cloud computing technologies, focusing on supporting state agencies IT operations and modernization efforts. CCOE Integration Responsibilities: Support CCOE strategic cloud adoption frameworks Assist in developing and implementing cloud governance standards Contribute to cloud best practices and standardization efforts Help document cloud migration methodologies Participate in cross-agency cloud collaboration initiatives

Requirements

  • Apprentice: 1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support
  • Associate: 18 months combined work exp. &/or trg. In any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain.
  • -Or successful completion of IT Apprenticeship program at designated agency.
  • -Or completion of associate core program in computer science or information systems
  • Programming Knowledge
  • Interpersonal skills
  • Managerial skills
  • Leadership skills
  • Ability to design, implement, and deploy cloud infrastructure
  • Knowledge of IT ecosystems
  • Good knowledge of at least one operating system: Linux, Unix, Solaris, Ubuntu, Windows. Preference is any Linux operating system (e.g., Ubuntu or Red Hat), but prior experience as an administrator or architect in any of the well-known operating systems is also helpful
  • Good understanding of networking: TCP/IP, IP addresses, HTTP, DNS
  • Computer programming languages: Need at least a minimal understanding of a programming or scripting language.
  • Security: Security in the cloud is important, and consequently, a high-level understanding of key security concepts is a must for a Cloud Architect. So an initial knowledge of some basic security concepts, such as firewalls, is necessary
  • Cloud management: The ability to manage all aspects of a cloud-based application, from user access to infrastructure.
  • Data management: The ability to deploy database platforms that help companies manage, protect, and use the information they collect.
  • Teamwork: The ability to function well with other IT team members, developing cloud-based applications in tandem with other cloud architects, cloud engineers, and cloud consultants.
  • Problem-solving: The ability to troubleshoot issues in application performance to restore full cloud functionality for a company’s use.
  • Programming: The ability to use common programming languages like Python and Java to develop custom cloud-based applications.
  • Interpersonal communication: The ability to effectively correspond with fellow IT team members, executives, and client representatives.
  • Cloud infrastructure: The ability to create an operational cloud infrastructure, which supports a client’s network and promotes secure data storage.
  • User management: The ability to help a company manage all users of a cloud-based application, allowing each employee access to any necessary resources stored on cloud servers.
  • Have in-depth knowledge of at least one operating system. Understanding Windows, Linux, Solaris, Ubuntu, or Unix will guarantee that you can create a compatible cloud.
  • Understanding networks involves familiarizing yourself with specific Internet-related elements.
  • Knowledgeable in HTTPS, DNS, and TCP/IP.
  • Communication (e.g. Oral, Written, Active Listening)
  • Problem sensitivity/problem solving
  • Time Manage (e.g. organization and prioritization)
  • Active learning
  • Match the appropriate knowledge repository technology for a given application or environment
  • Accurately define incidents, problems, and events in the trouble ticketing system
  • Design and deploy highly available, scalable, fault-tolerant, and reliable applications.
  • Design and deploy enterprise-wide scalable operations.
  • Based on specific requirements, select the right services for the design and deployment of an application
  • Implement cost-control strategies

Nice To Haves

  • Knowledge of tools such as Visual Paradigm, Cloudcraft, Arcentry, Azure, and Edraw is an added advantage

Responsibilities

  • Assist in managing and maintaining cloud infrastructure across state agency platforms
  • Support cloud migration projects and cloud service implementations
  • Participate in cloud security protocol development and maintenance
  • Collaborate with CCOE senior engineers and Agencies IT professionals
  • Perform routine system maintenance and technical troubleshooting
  • Document technical processes and maintain comprehensive system records
  • Contribute to cloud architecture design and optimization efforts
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