Cloud operations specialist

Philips • Cambridge, MA

1d • Onsite

About The Position

Cloud Operations Specialist (Cambridge, MA) Join our team as a Cloud Operations Specialist, where you’ll manage, maintain, and optimize AWS environments for regulated SaaS products, ensuring high availability, security, compliance, and cost efficiency. This role blends hands-on engineering with operational excellence to support our growing cloud Managed Services.

Requirements

• 5+ years in AWS cloud operations, and at least 3 years supporting 24×7 SaaS or cloud production environments.
• Your skills include AWS services, cloud networking, Windows Server, DNS/Active Directory, containerization (Docker, Kubernetes), scripting (Python, Bash, PowerShell), and monitoring/alerting tools (Prometheus, Grafana).
• You have a Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• You’re a strong communicator with excellent problem-solving skills, thrive in a collaborative environment, and are committed to continuous improvement and operational excellence.
• Certifications such as AWS Solutions Architect/SysOps, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• US work authorization is a precondition of employment.
• For this position, you must reside in or within commuting distance to Cambridge, MA.

Nice To Haves

• experience with Veeam, FinOps, SNOW or regulated healthcare environments.
• Certifications such as AWS Solutions Architect/SysOps, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.

Responsibilities

• Manage and optimize AWS infrastructure (EC2, S3, RDS, VPC, IAM, Lambda) and maintain test, staging, and production environments to meet uptime, performance, and cost goals.
• Implement Infrastructure as Code using Terraform or AWS CloudFormation, and drive automation to reduce operational risks and improve efficiency.
• Build and maintain monitoring platforms, dashboards, and alerts for applications, AWS infrastructure, and business transactions, while owning incident response and root-cause analysis.
• Collaborate with DevOps, development, support, security teams, and vendor/outsourced partners to troubleshoot production events and ensure compliance with security and regulatory standards (HIPAA, SOC2, GDPR).
• Enforce configuration management, version control, disaster recovery strategies, patching and best practices for identity management, authentication, and access control.
• Build and maintain automated operational workflows for AWS‑hosted applications using scripting, IaC, and AWS services

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level