Cloud Services Provider Engineer

Advanced Micro Devices, Inc•Austin, TX

10h

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. Fleet Management is seeking a dedicated CSP Allocation & Operations POC to manage the rapidly expanding scope of Cloud Service Provider (CSP) resource allocations, onboarding, and contract-driven capacity operations. This workstream has grown significantly, requiring a dedicated owner to ensure operational continuity, accuracy, and cross‑organizational alignment. This position will be the central operational owner for CSP allocations, onboarding, and contract/capacity management, partnering closely with Fleet Management, AIG‑SW, TPMs, and engineering stakeholders. As a MTS Systems Design Engineer, you will drive balanced, scalable, and automated solutions. In this high visibility position, your software systems engineering expertise will be necessary towards product development, definition, and root cause resolution.

Requirements

Cloud operations, allocation management, datacenter operations, or equivalent technical program management role.
Strong understanding of cloud capacity models, CSP contracts, and infrastructure scaling considerations.
Experience running cross-functional operational processes in a fast-moving environment.
Ability to manage ambiguity, handle multi-stakeholder alignment, and respond quickly to capacity or contract-driven escalations.
Expertise with operational tooling and tracking systems (Jira, Conductor, allocation dashboards, Snowflake, etc.).
Strong analytical/problem-solving skills and pronounced attention to details
Must be a self-starter, and able to independently drive tasks to completion
Excellent communication skills and ability to present complex operational scenarios clearly to senior leadership.

Nice To Haves

Prior experience working with AI/ML workloads, GPU fleet operations, or CSP backstop capacity.
Familiarity with Kubernetes, SLURM, and non-standard workloads requiring manual oversight.
Direct experience partnering with TPMs and cross‑functional engineering teams.

Responsibilities

Serve as the single-threaded owner for all CSP allocations across the Fleet.
Maintain and operate the central allocations tracker, ensuring accuracy and alignment with CSP partners and internal teams.
Manage prioritization for backstop capacity, migrations, and fast-moving use cases, supporting escalations raised by allocation forums
Maintain full understanding of all active CSP contracts, capacity SLAs, renewals, expiry schedules, and online/offline transitions.
Anticipate and track contract-driven node loss (daily/weekly) and support proactive mitigation plans
Partner with Finance and Planning teams to align on capacity modeling impacts and operational continuity.
Collaborate closely with Fleet Management, AIG‑SW, TPMs, Program Management, and Datacenter Ops teams.
Attend allocation forums, migration meetings, and outage readiness sessions to ensure CSP capacity is represented and downstream impacts are well understood.
Identify CSP-related operational risks early and develop mitigation plans.
Provide continuity of coverage across evolving CSP-related demands and future scaling
Reduce reliance on ad-hoc staffing from AIG-SW, ensuring Fleet-side autonomy in managing CSP operations.