Clubhouse Manager

InframarkHollywood, FL
3d

About The Position

The Clubhouse Manager is responsible for overseeing the day-to-day management and coordination of Association operations and administrative function in order to maintain a smooth running & properly functioning communities.

Requirements

  • BA/BS and 1-2 year of Community/Association management experience or AA and 2-3 years of Community/Association management experience.
  • Valid Driver’s License.
  • Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems.
  • Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.
  • Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.
  • Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow/scheduling.
  • Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor.

Nice To Haves

  • CMCA
  • AMS

Responsibilities

  • Works with Board members, Lead Property Managers, Senior Managers and Regional Manager to develop strategic direction of the Association. Ensures on-site activities align with mission, vision, goals and critical success factors.
  • Develops, communicates and monitors property budgets. Reviews monthly finances and makes recommendations to the Board as needed. Reviews, approves and audits vendor and utility company invoices. Prepares monthly financial reports.
  • Coordinates, negotiates and administers vendor contracts for property-level services in accordance with Association management agreement and Board of Directors.
  • Conducts monthly property inspections. Prepares and communicates deed restriction violations as needed. Enforces all policies, rules and SOPs.
  • Attends all Board and annual meetings. Prepares and distributes meeting notices, agenda and minutes.
  • Responds to calls and inquiries from Board members, homeowners and vendors. Ensures that all calls and inquiries are reported, resolved and recorded.
  • Works with Community Manager Lead and Senior Managers for on-going training and mentoring.
  • Other duties as assigned.
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