Co-Op Teller

Everwise Credit Union • Rochester, NY

6d

About The Position

Position Summary : Co-Op Teller will learn the skills necessary to perform financial transactions for members accurately, efficiently, and in a professional manner. The incumbent will promote Everwise Credit Union’s products and services. Primary Responsibilities and Duties: Maintains a high level of member service in accordance with the Everwise Credit Union’s Service Expectations. Performs member service functions with accuracy and in a timely manner. These functions include, but are not limited to, cash handling, and financial transactions. - Responsible for maintaining a high level of confidentiality about member account information. Proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. Participates in special projects and community events. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Assume additional responsibilities as necessary for the continued growth and advancement of Everwise. Will work after school and weekend hours .

Requirements

• Strong interpersonal skills
• Strong verbal and written communication skills.
• Ability to process transactions in an accurate manner.
• Ability to follow written policy and procedures.
• Ability to work in a fast-paced environment.
• Proficiency with computer systems and Microsoft Office suite (e.g., Word, Excel, Outlook).
• Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.
• Enrolled in a High School COE/DECA/ICE or Work Study Program

Responsibilities

• Maintains a high level of member service in accordance with the Everwise Credit Union’s Service Expectations.
• Performs member service functions with accuracy and in a timely manner.
• Responsible for maintaining a high level of confidentiality about member account information.
• Proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.
• Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.
• Participates in special projects and community events.
• Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies.
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.
• Will work after school and weekend hours

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED