Coach, Sales Development - Public Sector

T-Mobile • Las Vegas, NV

1d • $48,090 - $86,730

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! As a Coach in Sales Development at T-Mobile, you'll lead a dynamic team of 7–10 Sales Development Representatives (SDRs) supporting the Government segment of our business. Your role is crucial in driving sales activities, ensuring pipeline growth, and aligning team efforts with our sales goals. You'll manage daily operations, set performance standards, and optimize sales strategies while providing training and mentorship. This role requires strong competencies in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus, and inspirational leadership. Your efforts will be instrumental in driving our success and growth.

Requirements

• High School Diploma/GED (Required)
• Sales Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• Leadership Superb leadership, coaching, employee relations, and interpersonal skills. (Required (Required)
• Presentations Skilled in confidently delivering presentations to both groups and individuals, ensuring clear communication and engagement, while effectively conveying key messages and driving understanding. (Required)
• Change Management Proficient in leading and managing change initiatives, ensuring smooth transitions and minimal disruption. Skilled in decision making and negotiation, effectively communicating change, gaining stakeholder buy-in, and fostering a culture of adaptability and continuous improvement. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Technology Technology: Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• 2 - 5 Years Supervisory Experience (Preferred)
• 2 - 5 Years Telesales/Customer Service/Sales Supervisory Experience (Preferred)

Responsibilities

• Lead and inspire: Oversee and motivate a team of 7-10 SDRs, fostering a high-performance sales culture.
• Drive growth: Deliver on outbound and/or inbound growth initiative goals, driving SDR activity metrics and expanding the sales opportunities pipeline in specific territories.
• Recruitment: Participate in the recruitment process, making hiring decisions and ensuring the team is equipped to succeed.
• Evaluate, coach, and train: Monitor and evaluate team performance, providing individualized coaching, developing career paths for team members, and identifying training needs to recommend plans and programs for skill improvement and overall effectiveness.
• Collaborate across departments: Work with marketing, sales operations, and leaders from other departments to enhance sales outreach performance, ensure alignment with marketing efforts, and drive the company’s sales objectives. This includes participating in regular meetings, tracking performance and progress, and creating strategies that align with the goals of other teams.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED