The Coffee Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned): Listens to customer needs and obtains the products as requested Fills coffee bean orders Makes coffee and tea drinks following Bristol Farms' instructions and recipes Answers customer questions concerning location, price, and use of merchandise Answers the phone and takes orders as necessary Operates a cash register following established policies and procedures Responsible for the accurate recording of customer transactions, including the acceptance of payment by Bristol Farms’ cash register procedures Must become knowledgeable of merchandise sold in the Coffee Department to educate customers on the preparation and use of merchandise Customer Service Skills Coffee Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Coffee Clerks are expected to have a positive “can-do” attitude; to treat others with respect; and to easily adjust to changes in the workplace.
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Career Level
Entry Level
Education Level
High school or GED