Coffee Shop Manager, The Marketplace - Hilton Atlanta and Towers

Hilton•Atlanta, GA

3d•Onsite

About The Position

The Hilton Atlanta is seeking a talented Coffee Shop Manager to join their Food & Beverage team! Find us in Downtown Atlanta, within six blocks of attractions, including Centennial Olympic Park and the Georgia Aquarium. Dining options include four unique restaurants and bars. The Market Place is a fast paced café and sundry shop that serves gourmet goods on the fly, from specialty coffees to artisanal sandwiches. This individual will oversee a team of around 15 people and will handle ordering, inventory, scheduling, interviewing, and P&L review along with other duties. Ideal candidate has strong leadership skills and at least two years in a similar kind of role. Hotel experience is highly preferred.

Requirements

strong leadership skills
at least two years in a similar kind of role

Nice To Haves

Hotel experience

Responsibilities

Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
Recruit, interview and train team members

Benefits

Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement