Collections & Accounts Receivable Clerk

Vedder • Berwyn, IL

7d • $55,000 - $65,000 • Hybrid

About The Position

Vedder is seeking a Collections & Accounts Receivable Clerk in our Chicago
office. Join our dynamic team as an Collections & Accounts Receivable Clerk and
become the key player in ensuring precise and efficient payment application
processes. You'll play a pivotal role in fostering strong client relationships
through prompt and effective resolution of account-related matters. Your
responsibilities will encompass direct communication with clients and attorneys,
independent resolution of tasks and activities related to collecting and
servicing of client accounts; pursuant to both Firm policy and relevant Federal
law. If you're seeking an opportunity to showcase your independence and
commitment to excellence while contributing to a thriving work environment, this
role is perfect for you.

As the Collections & Accounts Receivable Clerk, your job duties will include but
not be limited to:

Requirements

• Ability to prioritize, multi-task and meet deadlines in a fast paced environment.
• Ability to handle confidential information in a discreet, professional manner.
• Must possess excellent interpersonal skills, including: clear and professional verbal and written communication; strong relationship building ability to facilitate long-term relationships with all levels of client and Firm management.
• Must be a flexible and independent worker with high energy, self-motivation, enthusiasm team-spirit and a service-oriented mindset.
• Must display the ability to thrive under high-pressure situations or deadlines, with a willingness to ‘go the extra mile’.
• Strong attention to detail and accuracy.
• Strong analytical and research skills.
• High school diploma or equivalent required
• One to three years in an accounts receivable or billing position for a law firm or professional services firm preferred
• Experience with 3E/Elite accounting and/or ARCS3 collections software, required.
• Position also requires the ability to work under pressure to meet strict deadlines.
• High level of competency with Windows functionality and Microsoft Office software, including Outlook, Word and Excel.

Responsibilities

• Prepare bank deposits (on an ad hoc basis).
• Research, code and post cash receipts into 3E/Elite financial system.
• Reconcile discrepancies in cash receipts and resolve any issues promptly.
• Research and apply unallocated cash receipts.
• Process adjustments, receivable write-offs, and payment reversals.
• Communicated effectively with internal and external stakeholders to address inbox inquires such as statement of Accounts (SOAs), outstanding invoices and bank verifications.
• Generate outstanding receivable, and ledger reporting, resolving specific client concerns related to the account, primarily billing and payment activity.
• Assist with accounts receivable monthly and year-end closing procedures.
• Be flexible to work overtime during 4th Quarter.
• Maintain and organize accounts receivable and cash receipt documentation. IE: Checks, ACH, Wire historical transaction data.
• Strong customer service skills and a pleasant telephone demeanor.
• Excellent professional writing skills, with an expectation for grammatical accuracy.
• Ability to effectively manage multiple tasks through organizational and prioritization skills.
• Must display good judgment and sound decisions.
• Must be flexible to change and enthusiastic supporter of departmental goals.
• Must be focused and persistent, with a willingness to ask direct questions.
• Ability to research client contact information via company tools (I.e. iManage, 3E/Elite, ARCS3, Lexis, and internet).
• Assist management in updating training procedures.
• During system integration phase, troubleshoot any issues related to cash receipts and provide support to team as needed.
• Assist our Global teams and act as backup to maintain BOA cash posting, working with our AP team to ensure recording.

Benefits

• Competitive Salary: We offer a competitive base salary commensurate with skills and experience.
• Bonus Program: Discretionary annual bonus program.
• Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future.
• Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being.
• Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days.
• Professional Development: Opportunities for continuous learning and career growth through firm provided training programs.
• Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones.
• Work-Life Balance: Hybrid work model and family-friendly policies.
• Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED