Collections/Customer Service Clerk

Riverhead Building Supply Corp.•Town of Riverhead, NY

2d•$20 - $25

About The Position

Collections/Customer Service Clerk– Great opportunity to work for a growing company and build on your knowledge and skills to grow your career! At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site & virtual training Stability from our long history of success and growth. Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more The opportunity to grow your career and move up the ladder! EOE Employer including disability and veterans. For more info, please call 631.591.8100.

Requirements

Effective decision making
Strong attention to detail
Highly self-motivated with excellent organizational and communication skills and phone etiquette.
Ability to work both independently and as a team player, record accurate and detailed notes
Navigate through multiple software and proficient in Microsoft Office
Foster a professional rapport with customers
Previous collection experience preferred.

Responsibilities

Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
Make outbound collection calls, emails or faxes
Mail/email or fax credit memos, invoices, statements and collection letters
Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
Account reconciliation
Assist with various A/R functions as needed including handling returned checks