Collections Representative

America's Car-Mart•Chattanooga, TN

About The Position

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers! This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

Requirements

Valid driver’s license and a clean driving record are required.
Self-motivated, dependable, and able to follow directions.

Responsibilities

Conduct field visits to customers' locations for collections purposes
Negotiate payment arrangements and settlement options with customers
Utilize effective communication skills to build rapport and address customer concerns
Document all customer interactions and update collection records
Ensure compliance with legal and regulatory requirements related to collections

Benefits

401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
Dental & Vision Insurance: Care for your smile and vision needs.
Life Insurance: Protect your loved ones with company-provided coverage.
Disability Insurance: Financial support during unforeseen circumstances.
Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
Paid Time Off: Enjoy well-deserved rest and relaxation.
Paid Holidays: Celebrate special days with your loved ones.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.