Collections Specialist

Aston Carter•Evansville, IN

16h•$20 - $24•Onsite

About The Position

The Collections & Accounts Receivable Specialist is responsible for supporting the full invoicing and collections cycle, ensuring timely and accurate billing, proactive follow-up, and effective resolution of outstanding receivables. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple systems and customer portals.

Requirements

Experience with AR systems, billing platforms, or ERP tools.
Proficiency with customer portals and invoice submission processes.
Strong Excel skills and comfort working with data.
Clear, professional communication skills.
Strong attention to detail and accuracy.
Ability to resolve invoice discrepancies and troubleshoot issues.
Effective time management and ability to handle high-volume tasks.
Strong analytical skills and comfort working independently.
Basic understanding of collections practices and compliance standards.
Reliable, organized, and adaptable to changing processes.

Responsibilities

Monitor and follow up on non–purchase order invoices, ensuring timely submission and resolution of outstanding items.
Utilize and maintain customer portals for invoicing, payment tracking, documentation uploads, and collections-related communication.
Submit invoices via email and customer portals, including making necessary corrections and resubmissions to ensure acceptance and timely processing.
Research and correct invoice discrepancies after issuance, collaborating with internal teams and customers to resolve issues.
Provide additional accounts receivable, invoicing, and collections support as needed to maintain accurate records and reduce aging balances.