Collector - Patient Accounting

Sherman Oaks Hospital•Los Angeles, CA

12d•$21 - $23

About The Position

Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org. Why Prime Healthcare? At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team! Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to: Paid time off 401K retirement plan Outstanding Medical Dental Vision coverage Tuition reimbursement Many more voluntary benefit options! Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!

Requirements

Experience in Accounts Payable and Accounts Receivable preferred
Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Responsibilities

The Collector is responsible for the follow-up performed on insurance balances or self pay accounts to ensure payment without delay is received from the insurance companies or uninsured patients or the account is converted to another financial payer.
Communicates clearly and efficiently by phone and in person with our clients and staff members.
Maintains productivity standards and reports.
Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements.
Forwards updated information to responsible staff members for computer changes.
Operates computer to input follow up notes and retrieve collection and patient information.
Is able to write effective appeals to insurance companies.