Collector

TEKsystems•Sterling, VA

9d•$37,440 - $41,600•Hybrid

About The Position

The Entry-Level Medical Collector supports by following up on aged hospital claims, resolving denials, and contacting insurance payers or patients to determine next steps. Once trained, you’ll manage 20–30 claims per day, working across multiple systems to ensure timely and accurate resolution. This role is ideal for someone with a background in medical billing/collections.

Requirements

Knowledge of medical billing, collections, or accounts receivable
Ability to manage multiple computer systems simultaneously
Strong customer service and communication skills
Understanding of UB04 vs. HCFA 1500 claim forms
High school diploma or equivalent
Ability to work in a fast-paced, high-volume environment
Must be able to hardwire home equipment

Nice To Haves

Microsoft Office Suite
Experience with Medicaid, CareFirst BCBS, Cigna, Aetna
Outbound/inbound call experience
Medical billing or claims background

Responsibilities

Make outbound and inbound calls to patients, insurance companies, and internal teams
Review and resolve outstanding account balances
Follow up on all correspondence and maintain accurate account documentation
Skip trace to obtain updated debtor information
Identify next steps for claims (rebill, correct, submit medical records, obtain retro auth, or write-off)
Work closely with billers to communicate required claim actions
Meet or exceed monthly production and fee goals
Ensure compliance with HIPAA, FCRA, FDCPA, and all regulatory standards