Commercial Fire Alarm Service Technician

TEKsystems

3d•$25 - $40•Onsite

About The Position

We are seeking an experienced Commercial Service Technician with strong fire systems expertise to join our growing team in Maryland. This role involves servicing a wide range of security and fire alarm systems across commercial properties, with a focus on troubleshooting, maintenance, and customer support.

Requirements

Minimum 5 years of experience in the commercial security field, including:
Fire alarm systems
Alarm panels
Access control systems
Hardwired and wireless CCTV
Low voltage cabling
Locks, motion sensors, and related components
Strong fire alarm system experience is essential.
Proficiency in troubleshooting and problem-solving across a variety of security equipment, including:
Alarm.com, DMP, DSC (832, 1832, Alexor, Impassa, Neo)
Qolsys, Bosch (B930), Honeywell, Concord, Vista
Motion sensors, door locks, glass break detectors, smoke and carbon monoxide detectors
Familiarity with fire alarm panels such as:
Silent Knight (6808, 6820)
Potter AFC (1000, 100, IPA 60, IPA 100, IPA 4000V)
Training can be provided for fire systems if needed.
Strong understanding of system setup and integration.
Experience working in both new construction and occupied commercial environments.
Ability to manage time and schedules efficiently.
Excellent customer service and communication skills.
Professionalism and reliability in client-facing situations.

Responsibilities

Receive and manage a weekly service call schedule, averaging 4 tickets per day.
Troubleshoot and resolve issues with various security and fire alarm systems.
Perform service calls that may range from one hour to multiple days.
Utilize a company-provided vehicle for travel to job sites.
Communicate effectively with internal teams, project managers, technical support, and clients.
Replace and install hardware as needed for quick fixes and system upgrades.