Commercial Loan Processor Supervisor

First Farmers Bank & Trust•Converse, IN

1h•Onsite

About The Position

Commercial Loan Processor Supervisor Converse, IN About First Farmers Bank & Trust First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions. Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care. With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people. At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit. Position Summary: Supervise Commercial Processor group on their day to day operations while providing guidance, encouragement, and performance measures in a positive work environment. Provide periodic training on programs and processes to the Commercial staff. Ensure team provides quality work in a timely fashion while maintaining excellent customer service. Research and delegate Compliance and Audit requests. Perform Commercial Processor duties during high volume or high stress situations. Provide administrative support to all Commercial and Ag Lenders.

Requirements

Responsible to the VP Commercial Loan Documentation Officer
Will have contact with customers and bank staff on a regular basis
Accuracy and attention to detail is required
Ability to multitask and stay focused
Excellent instructional skills using a variety of teaching techniques
Strong interpersonal, communication, confidentiality, and phone skills necessary

Nice To Haves

Experience with software systems such as Navigator, ComplianceOne, Microsoft Office, and Director preferred. Basic Accounting knowledge also preferred

Responsibilities

Supervise Commercial Processor group
Assist in hiring staff and providing recommendations
Assess training needs of Commercial support staff
Design and create training materials for department processes
Deliver training and staff development in areas including but not limited to department procedures and programs
Hold weekly huddles to energize team and discuss processes
Schedule and assist in quarterly team meetings
Prepare loan documents; etc. as needed
Maintain proper documentation on all loans including FSA, SBA, Agri-Access and Farmer Mac loans
Assist in processing of loan requests – research loans, codes and collateral
Assist loan officers as needed, including various administrative tasks
Ensure proper perfection and tracking of security for loans
Track exception documents and verify receipt thereof
Provide support for Compliance and Audit requests
Review tickler reports, missing files/CIP/CBO reports, etc. for processing staff
Ensure schedules and deadlines are met – manage workflow by monitoring incoming requests
Be knowledgeable of all processing department procedures, loan documentation and regulations and ensuring staff follows appropriately
Perform additional duties as assigned

Benefits

Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
Vision Coverage
Dental Coverage
Prescription Plan
Wellness Incentive – earn up to $25 per pay period toward premium reduction
Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
Short & Long-Term Disability Insurance – 100% employer-paid
401(k) Plan
Profit Sharing Stock Option
Health Savings Account (HSA) contributions for HDHP participants
Vacation time
Sick Time
Personal Day
11 Paid Holidays
Paid Bereavement
Paid time to volunteer (when representing FFBT and supervisor approved)
Voluntary Donated PTO Program
Employee Assistance Program
Travel Assistance Program
Educational Assistance Program
Corporate Discounts
Employee Referral Program
Stock Purchase Loan Option
Retirement Plan Counseling
Wellness Program
Gym Reimbursement
Employee Quarterly Recognition Program
AFLAC supplemental benefits
Cincinnati Life supplemental coverage
Family Medical Leave
Paid Bereavement Leave
Maternity Leave Policy