Commercial Maintenance Technician

Virginia Commonwealth University•Richmond, VA

2d•$50,000 - $60,000•Onsite

About The Position

Primary Responsibilities include: Utilize knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure, ensuring efficient operation of Zone facilities Provide exemplary customer service to all faculty, staff, and students supporting the University's mission of teaching, high-impact research, and creative expression Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime Additional duties include (but are not limited to): Reactive/Service Work Respond and complete service work orders requiring diagnosis and repair of fan coil units, heat pumps, room air conditioners, and hydronic pumps Respond to service requests requiring diagnosis and repair of various building infrastructure, including ceiling tiles, floor tiles, cove base, and doors Respond to and complete service electrical requests, including lamps, ballasts, switches, and receptacles Respond to and complete various plumbing service requests, including flush valves, water closets, sinks, and water coolers Preventive Maintenance Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as doors, fan coil units, room air conditioners, heat pumps, and hydronic pumps Customer Service/Teamwork Works collaboratively and collegially throughout the department, division, and University Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust Share information and ideas to improve customer service and promote Facilities Management's goals Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers Communicates respectfully to internal and external customers Designated/Essential Personnel Other duties as assigned Work/on-call during inclement weather and emergencies Work a rotating on-call schedule where response to campus will be required for expedited/emergency issues Computer Skills/AiM Utilize computer skills to access email, research parts/information, and place orders as required Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days

Requirements

Several years of experience performing commercial building maintenance
Ability to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, electrical systems, and carpentry related issues
Ability communicate orally and in writing to supervision, other employees, and customers
Ability to read/interpret drawings, plans, specifications, and scopes
Ability to use a wide variety of hand tools and power equipment
High School Diploma, GED, or equivalent
Valid Driver's License is required
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Nice To Haves

EPA Universal Refrigerant Certification preferred

Responsibilities

Utilize knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure, ensuring efficient operation of Zone facilities
Provide exemplary customer service to all faculty, staff, and students supporting the University's mission of teaching, high-impact research, and creative expression
Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention
Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime
Respond and complete service work orders requiring diagnosis and repair of fan coil units, heat pumps, room air conditioners, and hydronic pumps
Respond to service requests requiring diagnosis and repair of various building infrastructure, including ceiling tiles, floor tiles, cove base, and doors
Respond to and complete service electrical requests, including lamps, ballasts, switches, and receptacles
Respond to and complete various plumbing service requests, including flush valves, water closets, sinks, and water coolers
Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as doors, fan coil units, room air conditioners, heat pumps, and hydronic pumps
Works collaboratively and collegially throughout the department, division, and University
Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust
Share information and ideas to improve customer service and promote Facilities Management's goals
Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers
Communicates respectfully to internal and external customers
Other duties as assigned
Work/on-call during inclement weather and emergencies
Work a rotating on-call schedule where response to campus will be required for expedited/emergency issues
Utilize computer skills to access email, research parts/information, and place orders as required
Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days

Benefits

All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

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