First Citizens Bankposted 12 days ago
$102,340 - $120,400/Yr
Mid Level
Hybrid • New York, NY
Credit Intermediation and Related Activities

About the position

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. As a Commercial Product Manager II for Payment Facilitation, you will be part of a fast-paced team that is tasked with identifying, scoping, and launching new & cutting-edge solutions that enable B2B software companies to provide embedded payment services to their customers. You will work closely with internal teams (across Product, Risk, Marketing, Sales, etc.) and external partners to launch & grow the Payment Facilitation business (i.e., drive data & market analysis, define & execute marketing campaigns, build & prioritize our product roadmap, build & execute phased go-to-market strategies). This role has significant autonomy on recommending work for the product & partnership teams, prioritizing backlog, and developing our Payment Facilitation roadmap. This decision-making has a large impact on the actual product roll-out and requires strong analytical decision-making and strategic thinking. In collaboration, this role can make decisions on how processes are carried out, including research, user stories, feature implementation decisions, and timeframes.

Responsibilities

  • Lead, manage, and contribute towards multi-functional workstreams (functional and technical) around core payment facilitation product and the embedded payments business.
  • Proactively help guide the product strategy, contributing towards the development of go-to-market approaches, product vision, and roadmap development/management.
  • Contribute and lead in development of program processes, controls, and documentation to align with business objectives.
  • Collaborate with other teams to ensure alignment between product, business, and organizational needs.
  • Partner with multi-functional stakeholders to lead, coordinate, and contribute towards the development and delivery of functional and technical workstreams.
  • Compiles and analyzes data within client portfolios and market research.
  • Compiles results into actionable insights for use in product development.
  • Presents findings through both written and verbal communications.

Requirements

  • Bachelor's Degree and 1 year(s) of experience in either product, analytics/data, and/or consulting experience OR High School diploma or GED and 5 year(s) of experience in either product, analytics/data, and/or consulting experience.

Nice-to-haves

  • Background in strategy, product, analytics, and/or data.
  • General understanding of Payments & market trends affecting B2B software companies.
  • Agile product development experience.
  • Financial services experience.
  • Experience in Product, Payments, Financial Services, and/or Management Consulting.
  • Strong analytical thinking; must be able to independently drive quantitative & qualitative research.
  • Excellent problem-solving & strategic ability; must be able to structure white-space problems, think creatively, generate hypotheses, and provide actionable recommendations to senior leaders.
  • Excellent project management; must be able to manage multiple work streams independently.
  • Strong relationship management skills; will need to work closely with cross-functional teams across the Bank (e.g.: Design, Sales, Risk) and external partners.
  • Ability to develop/prioritize/socialize our roadmap and product vision.

Benefits

  • Competitive, thoughtfully designed and quality benefits program.
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