Commercial Roofing Account Manager

Don Kennedy Roofing•Knoxville, TN

About The Position

Don Kennedy Roofing has proudly served Nashville and Middle Tennessee since 1978, growing on a foundation of customer satisfaction and servant leadership. From its humble beginnings with Don Kennedy building out of his home, the business now spans residential and commercial roofing, gutter services, and exterior cleaning. Licensed, bonded, and insured, our team values integrity, craftsmanship, and treating customers like extended family. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations! We’re looking for a Commercial Roofing Sales Representative / Account Manager to join our growing team. In this role, you’ll lead our commercial sales and account management efforts—serving as the primary point of contact for business owners, property managers, builders, and commercial clients. You’ll perform roof inspections, identify solutions, prepare estimates and proposals, and guide clients through every step of the process—from initial inspection to final payment—while upholding the high standards that define Don Kennedy Roofing.

Requirements

3+ years of experience in commercial roofing sales
Valid driver’s license required.
Must be 18 years or older , authorized to work in the U.S., and able to pass a background and drug test.
Strong verbal and written communication skills.
Excellent presentation, negotiation, and active listening skills.
Basic understanding of roofing systems, installation processes, and insurance claims (or willingness to learn).
Comfortable using technology, CRM systems, and mobile tools for documentation and communication.
Self-motivated with the ability to manage multiple projects and priorities.
Team player with a customer-first mindset and strong attention to detail.
Ability to lift 50–100 lbs throughout the day.
Ability to safely set up and climb ladders up to 40 feet.
Comfortable working at varying heights and in all weather conditions.
Willingness to work occasional weekends or holidays when required.

Responsibilities

Manage and create commercial roofing sales opportunities across the Nashville area and surrounding markets.
Build and maintain strong relationships with property managers, builders, and business owners.
Schedule and attend appointments to inspect roofs, identify damage, and educate customers on solutions.
Conduct roof inspections and develop accurate quotes, proposals, and RFP responses.
Communicate proactively with clients throughout the sales, installation, and post-project process.
Coordinate closely with internal project managers to ensure smooth execution of jobs.
Maintain detailed documentation, estimates, and photos in the company CRM system.
Represent Don Kennedy Roofing with professionalism, honesty, and integrity at all times.
Participate in company training and ongoing education to improve knowledge and performance.

Benefits

Base salary + commission structure with uncapped earning potential.
Paid holidays and vacation.
Comprehensive benefits package: Health, Dental, Vision, Life, and Disability insurance.
401(k) retirement plan.
Paid hands-on training and ongoing professional development.
Career growth opportunities within a trusted and growing Nashville company.
Full-time employees are eligible to participate in the following benefits: Health, Dental, and Vision Insurance
401(k) with company match
Company sponsored Life and AD&D coverage
Paid Time Off
Opportunities for growth and on-the-job training