Commercial Training Manager – Hips, Orthopaedics, Americas

Smith & Nephew•Memphis, TN

2d•Hybrid

About The Position

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. As Commercial Training Manager – Hips, Orthopaedics, Americas , you will play a critical role in shaping the performance of our commercial organization. This is a field based role where you will equip, coach and certify sales professionals to win in their territories and deliver sustainable growth. You will combine deep clinical expertise with best in class training and coaching to make a real impact on patient care and business performance.

Requirements

Bachelor’s degree required; Master’s degree preferred
5 plus years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5 plus years in a commercial learning or training role
Strong knowledge of orthopaedic products, clinical pathways, surgical procedures and the competitive landscape
Proven expertise in adult learning theory, facilitation and instructional design
Excellent communication and presentation skills with the ability to influence across all levels
Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process
Ability to travel 25 to 50 percent

Responsibilities

Deliver classroom, virtual and field based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio
Coach sales professionals in the field through individual and small group ride days, workshops and local training events to accelerate sales readiness and effectiveness
Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation and Smith+Nephew selling and planning skills
Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques
Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans
Act as a mentor and role model, fostering a culture of continuous learning, accountability and high performance
Collaborate with Global Content Development, Marketing and regional leaders to tailor global training content to local market needs
All field professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.