Communications Coordinator 2

Operation Restoration•New Orleans, LA

About The Position

Under the direction of the Communications Administration Specialist, the Communications Coordinator implements approved communications initiatives across digital platforms, media, and content channels in alignment with established strategy and brand standards. This role is responsible for the production, coordination, and timely deployment of digital and written communications, ensuring that approved messaging and campaigns are executed accurately, consistently, and on schedule. The Communications Coordinator plays a critical role in amplifying OR’s mission and visibility through high-quality communications support while adhering to established workflows and approval processes.

Requirements

2–4 years of experience in communications, digital media, PR, or related field
Strong writing and communication skills
Familiarity with social media platforms and content management systems
Organized, detail-oriented, and deadline-driven
Ability to work independently while following clear direction
Commitment to criminal legal system, reform and equity
Team-focused and collaborative
Accountability, flexibility and reliability
Strong organizational skills
Ability to manage multiple tasks simultaneously
Professionalism, integrity, and confidentiality
Comfort working in fast-paced environments

Nice To Haves

Experience working in nonprofit or mission-driven organizations preferred
Experience with tools such as Canva, basic Adobe Suite, Square Space and website CMS platforms
Photography and videography skills preferred

Responsibilities

Manage day-to-day execution, support and engagement on OR’s social media platforms and website, aligning with approved strategy, messaging and brand guidelines
Draft social media captions, newsletters, and multimedia content based on approved messaging
Maintain content calendars and posting schedules, in collaboration with the Communications Specialist
Create basic graphics and digital assets using approved templates and brand guidelines
Edit short-form video content for social and digital platforms, in collaboration with the Communications team
Implement website updates, blog posting, and digital announcements following review and approval
Draft press releases, media advisories, and pitch language for review by the Communications Specialist and/or Communications Administration Specialist
Maintain media lists and support media outreach coordination, following review and approval
Support Communications Specialist with preparation of talking points, interview briefs, and background materials
Support event-related communications and media coordination
Pull monthly analytics for social media, website, and newsletters
Track engagement and performance metrics
Provide reports and insights to the Communications Specialist for strategic analysis
Collaborate with OR departments to gather stories, updates, and program highlights
Support fundraising and donor communications with approved design and content assets
Coordinate with staff to ensure timely and accurate communications execution
Participate in organizational trainings, programmatic updates, and communications workshops
Develop working knowledge of OR’s brand strategy, messaging framework, communications and media processes
Maintain cross-training in digital tools, media support functions, and reporting systems to ensure continuity during team absences
Remain versed in all core communications functions to support department-wide needs as necessary
Follow established communications SOPs, workflows, and approval processes
Assist in maintaining and organizing digital assets in organizational drives
Capture content for events, campaigns, and organizational initiatives
Take staff headshots during onboarding
Maintain departmental equipment inventory according to organizational standards
Performs related duties as assigned in support of organizational goals