Communications Initiatives Program Manager

Puget Sound Energy • Bellevue, WA

9h

About The Position

Puget Sound Energy's Internal Communications team is seeking a Communications Initiative Program Manager to connect employees to our mission and their role in our clean energy transformation. In this role, you'll deliver consistent, timely messaging through diverse channels that celebrates contributions, links daily work to our strategy, and tells stories that build pride and belonging across our entire workforce. You'll also play a key supporting role in enhancing trust between leadership and employees through thoughtful meeting support, event coordination and targeted communications initiatives that build genuine connection and demonstrate leadership's commitment to listening and responding.

In this role, you will serve as a trusted communications advisor to partners across PSE, collaborating to identify goals and develop plans that drive employee engagement. You'll help internal customers navigate communication challenges with creativity and strategic thinking, while working with cross-functional teams to implement plans that inform and inspire our workforce.

A typical day will include:

Writing, reviewing, and publishing compelling content across multiple channels, from executive messages to employee communications
Supporting daily content needs while maintaining PSE's voice for diverse audiences, from office employees to field crews
Identifying creative ways to connect employees with PSE's business priorities and testing new communication approaches that work for our unique workforce

The ideal candidate is a collaborative problem-solver who genuinely cares about helping others succeed. You approach each partnership with curiosity, asking thoughtful questions to determine what works best for that team or initiative. You demonstrate confidence as a subject matter expert while remaining open to growth. You're comfortable advising peers and leaders, contributing to strategic discussions with both expertise and fresh perspectives. As an engaged team player, you participate proactively and aren't afraid of hard work or failure. You see challenges as opportunities to innovate, balancing big-picture strategy with tactical execution to ensure every communication moves us closer to our goals.

Requirements

• Bachelor’s degree in communications, media, business innovation, marketing, strategic leadership/management or related field, and 5 years relevant work experience; or an equivalent combination of education and experience.
• Proven experience in managing increasingly complex projects with cross-functional teams and in an ever-changing and fast-paced environment.
• Ability to manage projects, work with other departmental teams and deliver on commitments.
• Ability to contribute effectively in peer management teams.
• Skills and experience in collaboration and team building.
• Practical and successful application of community or employee engagement strategies and tactics including the use of new media applications.
• Excellent verbal and written communication skills.
• Proficiency in MS Office tools.

Nice To Haves

• Experience with community outreach and comfort with engaging directly with customers.
• Extremely detail oriented. Ability to track project status for multiple projects.
• Ability to raise issues and concerns in a respectful and collaborative manner.
• Strong leadership, interpersonal and relationship-building skills.
• Comfortable working through conflict.
• Ability to problem-solve and be creative when working with Project Managers and teams to find solutions on behalf of our customers.
• Strong focus on customer service.
• Experience working in a team-based organizational structure.
• Strong project management skills.
• Ability to operate in a remote office with leadership at corporate headquarters.
• Light graphic design.
• Experience coordinating and/or managing relationships with outside vendors.
• Marketing/sales experience.
• Broad knowledge of gas and electric utility rates, business objectives, to include operations, customer service, finance, and corporate relations.

Responsibilities

• Develops and implements communications components and/or public outreach of strategic company projects, initiatives and issues, providing support to other initiative teams as needed.
• Identifies opportunities to evolve PSE's communication strategies and approaches, including new technology, engagement strategies and processes.
• Performs emergency and storm duties.
• Performs other duties as assigned.
• Partnering with internal departments to understand their communications goals and work to deliver on them through internal channels.
• Leading the development of internal communications pieces, such as emails, regular newsletters, internal web content and others, as needed.
• Leading the employee engagement work, including our employee volunteer program and employee giving campaign.

Benefits

• PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.
• There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).
• For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.
• Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.
• Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level