Communications Manager Vice President

JPMorgan Chase & Co. • New York, NY

15h

About The Position

As a Communications Manager Vice President within Corporate Communications you will lead internal communications for the firm’s Chief Administrative Office (CAO), the organization responsible for the workplaces, services and operational infrastructure that enable employees and clients to operate effectively across the firm’s global footprint. You will serve as a senior communications advisor to Chief Administrative Office leadership, developing messaging strategies that translate complex operational, workplace and employee experience initiatives into clear, employee-focused communications. The role partners closely with senior stakeholders across Global Real Estate, Global Security, Amenity Services, Global Supplier Services, Document & Business Solutions and other teams. In addition, you will lead communications planning for high-visibility initiatives and major workplace changes, while also guiding editorial storytelling and executive communications.

Requirements

• 8+ years of communications experience in a large, matrixed organization
• Demonstrated experience advising and supporting senior executives
• Strong strategic thinking and ability to translate complex operational topics into clear, employee-focused messaging
• Excellent writing and editing skills with an audience-first mindset
• Proven ability to manage multiple high-visibility initiatives simultaneously
• Strong executive presence, judgment and stakeholder management skills
• Experience developing communication strategies for change initiatives or organizational programs
• Proficiency in Microsoft Office applications and enterprise communications platforms
• Bachelor’s degree in communications, journalism, public relations or a related field

Responsibilities

• Serve as a trusted communications advisor to senior Chief Administrative Office leaders, providing guidance on messaging, positioning and employee engagement strategy
• Develop and execute integrated communications strategies aligned to business priorities and firmwide messaging
• Support change management communications related to workplace strategy, operational transformation and employee experience programs
• Guide communications planning for office openings, relocations, site changes and workplace experience enhancements
• Shape editorial storytelling that highlights how CAO services support employees, clients and the firm’s operations globally
• Oversee high-visibility internal communications including organization announcements, strategic updates and employee campaigns
• Partner with HR, Global Technology and Employee Experience communicators to ensure consistent and coordinated messaging across the firm
• Lead communications for senior leader forums, town halls, site visits and employee engagement programming
• Identify opportunities to modernize communications through new tools, digital channels and AI-supported content development

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level