Communications Manager

Columbia Bank • Lake Oswego, OR

8d • $80,000 - $100,000 • Onsite

About The Position

About the Role: The Internal Communications Manager oversees the company's internal communications functions, focusing on the creation and implementation of a variety of communications materials, activities and programs delivered bank-wide to all associates. The position works to deliver a positive and productive associate experience through communication channels and materials that inform, educate, and engage. They provide divisional leadership and others with communications counsel and support to make sure all divisions of the bank are delivering consistent communications. Ensure that communications messaging and delivery enhance the company's culture and create an engaging associate experience. This person is responsible for fostering relationships with internal stakeholders, initiative owners, and employee-led groups to design targeted approaches and provide writing and corporate editorial support to lead employee-facing campaigns and ensure messaging is consistent. Maintain and develop a strong understanding of the bank’s brand, culture, business strategy, executive leadership team, and business objectives Manage and lead production of weekly newsletters providing editorial oversight and content planning for owned channels and stakeholder groups Collaborate with internal partners and stakeholders to strategize, develop, and execute internal communication campaigns around organizational announcements, relevant business priorities, employee engagement initiatives, benefits, trainings, and more. Lead internal communication projects from planning to implementation. Ensure content and assets meet organizational objectives and are on brand. Responsible for leading decentralized teams in a variety of areas, outlining communications standards for divisional communications and providing counsel to team-specific efforts. Co-create and ghostwrite clear and engaging messaging to support key programs and initiatives. Analyze content usage/trend information to adjust internal communications efforts as needed including intranet, newsletters, emails and other notification channels. Manage the strategy, development, and execution of tactical communications plans, including researching, writing, reviewing, and editing communications materials, reports, print, and digital content for internal bank audiences under tight recurring deadlines. About You: Bachelor's degree in journalism, communications, English or reated field preferred 4-7 years of experience working in multiple aspects of organizational communications including experience managing editorial calendars and email newsletters, and intranet content required Extensive experience in written and verbal communications. Attention to detail and strong proofreading/editing skills required. Advanced knowledge of software applications including Microsoft Office suite, SharePoint, other content management tools. Possess strong organizational, analytical and critical thinking skills in order to appropriately balance existing workload and allow for new opportunity. Possess excellent interpersonal and presentation skills, including the ability to communicate and lead teams effectively in both small and large group settings. Ability to execute multiple projects concurrently in a fast-paced, fluid and deadline-oriented environment. Demonstrate leadership ability at all levels of an organization and ability to bring people together to collaborate on both short- and long-term projects. Occasional travel may be required The pay range for this role is $80,000 - $100,000. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 1301 A Street Tacoma WA 98402 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail]. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do. Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.

Requirements

• Bachelor's degree in journalism, communications, English or reated field preferred
• 4-7 years of experience working in multiple aspects of organizational communications including experience managing editorial calendars and email newsletters, and intranet content required
• Extensive experience in written and verbal communications.
• Attention to detail and strong proofreading/editing skills required.
• Advanced knowledge of software applications including Microsoft Office suite, SharePoint, other content management tools.
• Possess strong organizational, analytical and critical thinking skills in order to appropriately balance existing workload and allow for new opportunity.
• Possess excellent interpersonal and presentation skills, including the ability to communicate and lead teams effectively in both small and large group settings.
• Ability to execute multiple projects concurrently in a fast-paced, fluid and deadline-oriented environment.
• Demonstrate leadership ability at all levels of an organization and ability to bring people together to collaborate on both short- and long-term projects.
• Occasional travel may be required

Responsibilities

• Oversee the company's internal communications functions.
• Create and implement communications materials, activities and programs delivered bank-wide to all associates.
• Deliver a positive and productive associate experience through communication channels and materials that inform, educate, and engage.
• Provide divisional leadership and others with communications counsel and support to make sure all divisions of the bank are delivering consistent communications.
• Ensure that communications messaging and delivery enhance the company's culture and create an engaging associate experience.
• Foster relationships with internal stakeholders, initiative owners, and employee-led groups to design targeted approaches and provide writing and corporate editorial support to lead employee-facing campaigns and ensure messaging is consistent.
• Maintain and develop a strong understanding of the bank’s brand, culture, business strategy, executive leadership team, and business objectives
• Manage and lead production of weekly newsletters providing editorial oversight and content planning for owned channels and stakeholder groups
• Collaborate with internal partners and stakeholders to strategize, develop, and execute internal communication campaigns around organizational announcements, relevant business priorities, employee engagement initiatives, benefits, trainings, and more.
• Lead internal communication projects from planning to implementation.
• Ensure content and assets meet organizational objectives and are on brand.
• Responsible for leading decentralized teams in a variety of areas, outlining communications standards for divisional communications and providing counsel to team-specific efforts.
• Co-create and ghostwrite clear and engaging messaging to support key programs and initiatives.
• Analyze content usage/trend information to adjust internal communications efforts as needed including intranet, newsletters, emails and other notification channels.
• Manage the strategy, development, and execution of tactical communications plans, including researching, writing, reviewing, and editing communications materials, reports, print, and digital content for internal bank audiences under tight recurring deadlines.

Benefits

• We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.
• Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees