Communications Program Manager, Data & AI (Boston or Webster, Hybrid)

MAPFRE • Boston, MA

1d • $100,000 - $120,000 • Hybrid

About The Position

The
Communications & Program Manager, Data & AI
is a highly visible, trusted partner to the Chief Data & AI Officer (CDAIO) and their leadership team. This role blends executive communications, governance support, and program coordination to ensure Data and AI initiatives are clearly communicated, well-governed, and delivered with rigor.

You will lead the creation of
bilingual (English/Spanish), executive- and Board-ready
communications
and presentations, manage the CDAIO’s executive workflow, and coordinate senior-level committee operations. The role also
establishes
and maintains the operating cadence across the Data & AI portfolio, structuring milestones, dependencies, risks, and deliverables using Microsoft 365, Planner, and Jira.

Requirements

• 6–10+ years supporting C-level executives as an Executive Assistant, Executive Business Partner, and/or Program or Project Coordinator/Manager
• Experience in Technology, Data, AI, or similarly complex enterprise environments
• Advanced proficiency in Microsoft 365 (PowerPoint, Teams, SharePoint, Excel)
• Strong working knowledge of Microsoft Planner and Jira (or similar tools)
• Deep understanding of governance rhythms, executive and committee reporting, portfolio tracking, and executive communications

Nice To Haves

• Advanced degree or Project Management certification (CAPM/PMP) preferred

Responsibilities

• Develop Management Committee and Board of Directors–ready presentations from draft content, including storyline development, executive-level visuals, and speaker notes.
• Ensure all materials meet high standards for editorial quality, executive storytelling, and brand alignment.
• Draft executive summaries and talking points; prepare bilingual (English/Spanish) materials as needed.
• Maintain presentation templates and standards to ensure consistent, high-quality outputs.
• Prepare daily and weekly executive briefings highlighting decisions, risks, deadlines, and pre-read materials.
• Coordinate all aspects of the AI and Data Committee (AIDC), including agendas, timelines, pre-reads, minutes, and action tracking.
• Produce structured reporting for steering and management forums, consolidating inputs into clear, executive-ready packets.
• Act as a high-exposure liaison with senior leaders, committee and Board contributors, vendors, and partners.
• Handle confidential and sensitive information with discretion and sound judgment.
• Support the CDAIO with calendar management and inbox triage, protecting focus time and coordinating with internal and external stakeholders.
• Support CDAIO teams with coordination of vendor sessions, demos, and event logistics.
• Maintain official Teams and SharePoint repositories, ensuring version control, permissions, compliance, and historical recordkeeping.
• Support Data & AI teams in tracking KPIs, outcomes, and budget items (POs, accruals, actuals vs. plan), preparing concise variance explanations and forward-looking obligation summaries.
• Establish and maintain portfolio trackers and RAID logs, ensuring active dependency management and timely status reporting.
• Standardize operating cadence through templates, defined inputs, and regular check-ins.
• Support OKR and quarterly reviews; escalate decisions to the CDAIO with clear context and options.
• Facilitate cross-functional working sessions, capturing actions, owners, and due dates and ensuring follow-through to closure.
• Build, maintain, and continuously improve Microsoft Planner and Jira plans, boards, templates, and dashboards; coach team members and ensure data quality for reporting.
• Integrate tools seamlessly with Teams and SharePoint environments.
• Operate independently in execution and follow-through while appropriately escalating decisions and trade-offs.
• Influence without authority to drive cross-functional alignment and quality standards; may coordinate contractors and vendors.

Benefits

• Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
• Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
• Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager