Communications Senior Associate

JPMorganChase • Wilmington, NC

12d

About The Position

Chase is on a multi-year journey to transform the way it works and to accelerate the delivery of innovation and change. Our Technology and Product & Experience organizations are at the heart of this work. As a Communications Senior Associate within Consumer & Community Banking you will join the Technology and Product & Experience Communications team to develop and deliver communications strategies that reach across Consumer & Community Banking's Technology and Product & Experience organizations and line of business employees. You’ll help to inspire and motivate our teams while on the journey. As a member of the team, you will join a respected and high-performing group treated as trusted counselors on Communications strategy. Your focus will be on Technology, but will be expected to share in the support for Product & Experience as needed.

Requirements

• 5+ years of internal, corporate and/or executive communications experience, including extensive hands-on writing, editing, project management and presentation building, in technology or financial services
• BA/BS in Communications, Marketing, Journalism, Public Relations or related degree
• Experience working with C-suite executives
• Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies
• Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines
• A creative, innovative and strategic thinker with the ability to inspire confidence from, and to collaborate closely with, teams, internal stakeholders and senior leaders
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company
• High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility
• Strong ability to take complex concepts and deliver them into simple/digestible communications
• Experience with Intranet design, content development, and collaboration and measurement tools
• Travel is expected 10% of the time

Nice To Haves

• Knowledge of Agile methodology
• Experience in digital journalism, social media, digital content
• Finalists for this role will be required to complete a written test to verify writing, editing and proofreading skills.

Responsibilities

• Support multiple senior executives with communications needs, including executive messages, site visits, presentations and town halls, in order to connect with their teams and advance business goals.
• Create and executing strategic communications plans, including measurement of success.
• Develop and managing communications tactics and channels as needed to support the strategy.
• Seek out and writing interesting and compelling stories with a human connection.
• Partner with internal/external partners to lead innovation, new ideas and better ways of communicating.
• Stay current with and providing guidance on emerging communication methods, patterns, techniques and technologies/tools.
• Identify areas of efficiency and ways to execute these responsibilities more simply and effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees