Communications Support Specialist

Catholic Charities Serving Central WashingtonYakima, WA
2d$28 - $34

About The Position

The Communications Support Specialist supports the planning, execution, and distribution of Catholic Charities Serving Central Washington’s communications and marketing efforts across digital and print platforms. This position provides execution support for both organization-wide brand initiatives and program-level communications across Catholic Charities’ services and departments. The Communications Support Specialist works closely with Advancement, Communications, and Development leadership to implement communication strategies, support program visibility, and increase community awareness. This role executes day-to-day communications work within established brand standards, policies, and procedures, and collaborates with stakeholders across the agency to support a wide range of communications needs.

Requirements

  • Bachelor’s degree in Communications, Marketing, Graphic Design, or a related field, required
  • Two or more years of experience in a communications, marketing, or digital content role
  • Experience supporting communications or marketing initiatives across digital platforms including social media
  • Hands-on experience with content management systems (CMS)
  • Experience assisting with development of digital and print creative materials
  • Knowledge of digital communications and marketing platforms
  • Working knowledge of digital communications and marketing platforms
  • Proficiency with Adobe Creative Suite and/or Canva and Microsoft Office Suite
  • Familiarity with social media scheduling and publishing tools
  • Basic understanding of SEO principles and platform optimization
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and deadlines
  • Ability to follow established brand standards, policies, and approval processes
  • Ability to take direction and execute consistently
  • Clear written and verbal communication skills
  • Familiarity with digital asset management and file organization best practices
  • Ability to learn new platforms, tools, and workflows
  • Valid Washington State driver’s license and minimum required liability insurance for WA State
  • Must be deemed insurable as determined by Catholic Charities insurance liability provider
  • Being cleared by criminal background check and fingerprinting when required

Nice To Haves

  • Interest in mission-driven or community-focused work preferred

Responsibilities

  • Provide communications execution support to programs and departments across the agency using approved messaging and materials
  • Distribute content across digital platforms, including website, social media, email newsletters, and internal employee platforms
  • Update and maintain website pages, digital content, playlists, and other platform-based assets within the content management system (CMS)
  • Assist in the design and production of print and digital creative collateral, including flyers, brochures, program materials, and other internal and external resources
  • Work closely with the Copywriter to support publication of blog articles and long-form content, including formatting, scheduling, and cross-posting via social media and email newsletters
  • Repurpose content across channels to support central brand initiatives and program-level communications
  • Develop and maintain strong organizational awareness of Catholic Charities programs, services, and audiences
  • Demonstrate stewardship over digital asset management, including proper naming, organization, storage, and retrieval within shared communications and marketing archives
  • Ensure all public-facing communications align with the organization’s brand voice, visual identity, and messaging standards
  • Apply SEO best practices and platform tools to digital content to increase visibility, engagement, and community awareness
  • Support basic reporting and tracking of communications activities as directed
  • Takes day-to-day direction, prioritization, and approvals from the Communications Manager
  • Works closely with the Copywriter to ensure timely and accurate publication of content
  • Collaborates with program staff, department leaders, and internal stakeholders across the agency to gather content and information
  • Coordinates with the Advancement team on fundraising and outreach initiatives
  • Perform other duties as assigned

Benefits

  • 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
  • Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
  • Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
  • Basic Life Insurance paid 100% by Catholic Charities
  • Flexible Spending Account eligibility following 6 months of employment
  • Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
  • Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
  • Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
  • Annual longevity awards begin at 5 years of employment
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