Community and Marketing Specialist

Mississippi Market Natural Foods Co-op • Saint Paul, MN

5d • Hybrid

About The Position

The Community and Marketing Specialist is responsible for driving strategic membership growth and increasing member engagement while fostering relationships that reflect the co-op's values and role in the community. Specific areas of responsibility include member services and growth, event planning, coordinating educational classes, in-store customer education, and relationship building with local businesses and non-profits.
This role requires strong communication, customer service, public speaking, intercultural competence, and organizational skills as well as initiative, time management, project management, and event planning, integrity, and the ability to develop and execute membership growth and engagement initiatives.

Requirements

• Customer Service: Demonstrated ability to provide excellent customer service, including positive interactions, responsiveness, and follow-through
• Communication: Demonstrated ability to effectively and respectfully communicate in person, online, and over the phone with internal and external customers; English proficiency
• Membership Growth & Recruitment: Experience developing or supporting membership recruitment and customer acquisition strategies
• Marketing and Promotion: Experience promoting programs, memberships, or services through events, outreach, or marketing channels; ability to develop engaging messaging that communicates the value
• Event Planning: Experience planning events or programs that increase community engagement and support membership growth
• Community Outreach: Evaluate, schedule, and positively represent organization at community events; develop and maintain positive relationships with community leaders, organizations, and businesses, fostering strong local connections to drive successful community outreach initiatives
• Project Management and Organization: Demonstrated ability to plan and manage projects while prioritizing multiple tasks and deadlines; excellent organizational skills, attention to detail, initiative, and follow-through, with the ability to independently build and sustain meaningful community relationships
• Data Analysis and Evaluation: Experience reviewing participation data, membership trends, and program outcomes to evaluate effectiveness and inform future initiatives
• Culturally Competent: Cultural competency and the commitment to work with diverse populations and other stakeholders; proven ability to adjust outreach strategies and materials to meet the specific cultural needs and preferences of different communities ensuring accessibility and inclusion
• Technical Skills: Ability to quickly and accurately utilize internet, email, word processing, graphics and multimedia, spreadsheets with formulas and databases; create slideshows in PowerPoint, formulas in Excel, Mail Merge in Microsoft Office
• Must be at least 18 years old
• Application must include cover letter for consideration

Nice To Haves

• Public Speaking: Experience with public speaking and interacting with an audience; ability to compose and present an articulate and engaging presentation to a group
• Multilingual

Responsibilities

• Member services and growth
• Event planning
• Coordinating educational classes
• In-store customer education
• Relationship building with local businesses and non-profits
• Evaluate, schedule, and positively represent organization at community events
• Develop and maintain positive relationships with community leaders, organizations, and businesses, fostering strong local connections to drive successful community outreach initiatives

Benefits

• 20% employee discount
• Excellent paid time off and paid volunteering
• 401(k) matching
• Low-cost health insurance premium options, and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
• Free food "buddies"
• Employee referral bonuses
• Dress code that allows for inclusivity and creativity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees